Electronic Remittance Advice (ERAs)

In DrChrono, you have the option of manually uploading ERAs, if for some reason it doesn't come through your clearinghouse automatically. The option is under Billing > Remittance Reports . The option is titled Upload ERA . ...

While working through your ERA or Remittance Report Files, reviewing them in the order in which they were posted is helpful. This way a simple scroll can lead you to the exact remit you want. All of your ERAs are located under B...

There are times when a payer will send 2 of the same ERA/835 files to a provider's account. When these files are received into DrChrono, they will both be listed under Billing > Remittance Reports with a duplicate flag. Only one file will be...

While many of your ERAs (835 file or electronic remittance advice) will flow seamlessly from the payer, through the clearinghouse, and into your DrChrono account, there may be an instance when you may need to manually upload an ERA into your ...

Yes, all of the ERAs transmitted to our system are tracked under the Remittance Report section; you can download them and share them with your previous biller if needed. 1. Hover over Billing and select Remittance Reports . 2...

When ERAs are received into DrChrono from the clearinghouse, they are validated against the appointment before posting. If the match is found, the payment will automatically be posted. If there is no match found (whether the patient o...

Do you have payments that the system could not match or post? Find them under Unmatched ERAs. Check out this video to identify and rectify the unmatched payments. Here is a link to an article that will walk you through Unm...

Within the Remittance Report screen, a user can view or hide certain columns. These include the ERA Paid, Adjusted, and Patient Responsibility columns. ERA Paid - the amount posted in the account that matches the trace number.  This amount ...