Popular Articles

  1. How do I reorder items on my patient's appointment detail view?

    Reordering Items on the Appointment Details View In the EHR app , all your appointment information is viewable in the Appointment Detail View pane underneath your patient's basic information. To customize this area, you may rearrange or ad...
  2. Change or Disable the DrChrono iPad Pin

    In the EHR/EMR app , you can change your PIN from the default pin or remove your PIN entirely to log in with your password. Depending on your organization's security requirements, a pin may not provide sufficient security. You can fi...
  3. Troubleshooting Speech to Text

    If you are encountering issues when trying to use Speech to Text please follow these simple troubleshooting steps so that you can start dictating your notes right away! 1. Ensure the iPad is running the latest version of iOS. 2. Ensure that the ...
  4. OnPatient: Scheduling, Rescheduling & Canceling an Appointment

    Watch this video for an overview of scheduling on the OnPatient portal. ...
  5. How to Use the Stripe Evidence Upload Tool

    To submit evidence to support a Stripe dispute, you need access the Stripe Evidence Upload Tool. Begin by hovering over the Billing tab and selecting OnPatient Payments . This will take you to the Stripe Dashboard . ...
  6. Sending a Message through OnPatient

    Learn how to send secure HIPAA-compliant messages through OnPatient. ...
  7. CMS Measure ID 134: Preventative Care and Screening: Screening for Depression and Follow-Up Plan

    You can easily enter data in DrChrono to sync with Healthmonix MIPSpro. You can enter some data in multiple places. Please see our article on all the areas in DrChrono where you can enter data for reporting with Healthmonix MIPSpro. Your ...
  8. Messaging with Providers

    You can use the OnPatient mobile app to view, send, and respond to messages from your provider. 1. Go to the Messages menu at the bottom of the screen. 2. To compose a message, select the compose ( ) icon. 3. Choose ...
  9. Controlled Substances Audit Log

    The Audit Log captures each step of the prescription process when a controlled substance medication is ordered. The actions are recorded in real-time as the medication is ordered and provide detailed information documenting the controlled substance...
  10. Will DrChrono take a percentage of my collection for claims prior to our contract date?

    No, for Apollo Plus customers, our system is designed to calculate collection based on the go-live date agreed upon by the practice. The only exception to this is if we are working on a legacy project for you. We would collect the agreed-...