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Patient Payments through Stripe in DrChrono
Please Note that Stripe is not available to new customers. Please see our article on DrChrono Payments for setting up payment processing.
DrChrono allows you to process patient payments through the patient's credit card. You can do ...
How to Use the Stripe Dispute Dashboard
When a Stripe dispute (also known as a chargeback) is created, a notification is sent to your Message Center to alert you of the newly filed dispute.
To view the details of a filed dispute, hover over the Billing tab and sele...
How to Use the Stripe Evidence Upload Tool
To submit evidence to support a Stripe dispute, you need access the Stripe Evidence Upload Tool. Begin by hovering over the Billing tab and selecting OnPatient Payments . This will take you to the Stripe Dashboard .
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Issuing a patient refund with Stripe
Issuing a refund or discount is a breeze with our patient payments offering. Please follow the steps below to post the action to the account.
Note : If the patient's original payment was made via cash/check/money order or through a cr...