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Account Billing FAQs
In an effort for us to be more transparent with our customers regarding monthly charges, we have created a new accounts receivable system to assist. We are able to track and report customer usages for the following features much more accurately: ...
Get Started with the EverHealth Customer Self-Service Portal
Use the EverHealth Customer Self-Service Portal to manage your account.
How are my claim submissions charged to my account?
DrChrono will not charge for any electronic claim submission to an EDI Medical Payer that goes through eProvider Solutions (ePS), TriZetto, or Change Healthcare (fka Emdeon).
If you use the payer ID that starts with PRNT/EPRNT/GPRNT/HPRN...
Manage Your EverHealth Account Payment Methods
Add, update, or remove credit cards and ACH direct debit methods for your EverHealth account.
Pay Your EverHealth Subscription Invoices
Pay your subscription invoice online using a saved or new payment method.
Update Your EverHealth Account Information New
Keep your account details, billing address, and contacts up to date in the EverHealth Customer Self-Service Portal.
View and Download Your EverHealth Subscription Invoices
View outstanding balances and download invoices as PDFs.
View Your EverHealth Account Payment History
View a list of past payments made in the EverHealth Customer Self-Service Portal.
View Your EverHealth Subscriptions
You can view the details of your current subscription plan, including active services and renewal information.
Will DrChrono take a percentage of my collection for claims prior to our contract date?
No, for Apollo Plus customers, our system is designed to calculate collection based on the go-live date agreed upon by the practice.
The only exception to this is if we are working on a legacy project for you. We would collect the agreed-...
Why use DrChrono billing?
DrChrono's billing will give you remarkable savings on your employee cost and provide worry-free billing services you can rely on.
When on DrChrono's Apollo Plus plan you have the added bonus of working with our expert team of nationally certif...