Enabling your browser's camera for video visits on Microsoft Edge


In order to use DrChrono's telehealth feature, you must enable your camera so that you can join video visits. 

First Video Visit Launch

When you start your first video visit, you will be asked to allow access to your browser and microphone. Click Allow and you will be ready for your video visit.


What to do if your video was previously disabled in your browser

If your camera had been previously disabled in your browser, not to worry, click on the camera icon in the top right of Edge's address bar.  Click the button that says Always allow and Done. Refresh the browser and you'll be ready for video visits. 


Was this article helpful?
0 out of 1 found this helpful
Have more questions? Submit a request


Powered by Zendesk