DrChrono recently updated and improved our integration with Surescripts which brings enhancements to the refill request process. For more specific information, see our articles on refill requests for eRx and EPCS .
The new workflow incl...
Appropriate Use Criteria The Appropriate Use Criteria program was established to ensure that advanced diagnostic imaging services provided to Medicare patients are being validated through clinical decision support mechanisms (CDSMs) before t...
Refill requests sent by pharmacies can be found in your message center ( ) in the upper right corner of your DrChrono account.
Once you open the request, you can review the prescription and approve, replace or deny the refill reques...
Controlled substance refill requests sent by pharmacies can be found in your message center ( ) in the upper right corner of your DrChrono account.
In the request, you will have the ability to Replace or Deny the prescription. By def...
Square refunds are started in DrChrono but need to be processed through the Square dashboard.
For more information on processing refunds in Square, see Square's resources here .
To issue a refund through Square, navigate to the Patien...
If you need to cancel an appointment, you can use the appointment status.
1. Select the appointment from the calendar.
2. Select Canceled from the appointment status drop-down menu and select Save or Save & Close .
3. The ...
If your practice has more than one provider, you have the option to turn on the Share Patients permission so that patients can be seen by different providers in the group other than their primary provider.
When Share Patients is enabled, ...
Similar to referrals on the web, you can easily send a patient referral through the iPad EHR app.
1. Tap on the patient's name and select Send Referral .
2. A window will open. First, enter the recipient's informat...