New Articles

  1. Attaching a Fax to a Patient's Chart

    DrChrono makes attaching incoming faxes to a patient's chart very easy! Here's how to attach it directly from the message center. 1. Access the message center 2. Access the fax that needs to be saved to the patient's chart...
  2. Using the Free Draw Feature Outside of a Clinical Note

    You can use the free draw feature to mark up or annotate documents in the patient's chart outside of the clinical note. 1. Tap on the patient's name and select Patient History . 2. Select the document. ...
  3. Creating a Report for Upcoming Appointments

    You can generate a report to see which patients have appointments scheduled and which ones do not use the Advanced Reports feature. 1. Go to Reports > Advanced Reports . 2. Under the Export to File drop-down me...
  4. Set Time Zones in DrChrono

    You can set the time zone in your DrChrono account in Provider Settings . Select Account > Provider Settings . From the Profile tab, select your time zone.  At the bottom of the page, select Update Entire Profile...
  5. Requesting additional enrollments through TriZetto

    So, you've completed all of your initial enrollments (EDI for claims; ERA for electronic remits; and RTE for real-time eligibility, if required) but now need a few more.  How do you proceed?  With TriZetto's STEM portal, the process is very easy!...
  6. Daily Agenda Email

    The daily agenda email from DrChrono sends you a HIPAA-compliant email that shows your appointments for the day. The email will be sent to the provider's email on file. You can click on the link to be taken to the appointment. You wi...
  7. HCFA 1500 Box 12 - How does signature on file get added to a professional claim form?

    The signature on file, box 12 on the HCFA-1500 form, is populated from the patient chart in two ways: manually or through signing a consent form. The signature on file can be found in the patient's chart by selecting the...
  8. Removing a Patient Flag

    You can remove a flag from a patient in the patient's chart. DrChrono refers this as archiving. 1. Pull up the patient's chart by going to Patients > Patient List and finding the patient or look up the patient using the Search bar ...
  9. Splitting a Fax

    If you receive a fax that you need to split between patients or if you need to split multiple pages of a fax into different documents for 1 patient, you can do so through the message center. 1. Navigate to the message center ( ) and open ...
  10. Date of Current Illness vs Initial Treatment date; what is the difference?

    Many different scenarios would require a specific date (other than the date of service) to be listed on the claim form. Two of the most common are the Date of Current Illness, Injury, or Pregnancy and the Initial Treatment date. Below w...