Articles
Patient Statements with Optum
On DrChrono's Apollo or Apollo Plus plan, you can send and manage your patient statements through the Patient Statements page. To access your patient statements, hover over Billing on your DrChrono navigation bar and press Patient Statemen...
Creating and Managing Patient Statements
On DrChrono's Apollo or Apollo Plus plan, you have the ability to send and manage your patient statements through the Patient Statements page. Hover over Billing on your DrChrono navigation bar and select Patient Statements . Once you...
VIDEO: Generating Patient Statements
Check out this video to see how easy it is to generate/print statements for your patients. This article will walk you through generating patient statements. ...
How to Generate a Statement with the Responsible Party Information?
If you need to direct a statement to someone other than the patient, perhaps a parent or guardian, you can designate that in their chart. The steps below will show you how to enter the information. Hover over Patients and select Pa...
How to Include Notes on your Patient Statements
You can add messages such as "To set up a payment plan, please call xxx-xxx-xxxx", "Your Prompt Payment is Appreciated" or anything else you would like to send out on your patient statements. Follow the steps outlined below: Hover the cu...
How Do I Use an Alternative Pay to Address on Patient Statements?
Please follow the below instructions to use an alternative pay-to/remit-to address on the patient statement. You would use this option if you do not want patient payments coming directly to your office. They could be directed to an alternate, perh...