DrChrono Payments: Adding a new Merchant ID

Many practices choose to keep separate Merchant IDs for different providers or offices.  An additional Merchant ID can be added directly to your DrChrono account.


  1. Navigate to Account > Provider Settings > Patient Payments tab
  2. Scroll down to the DrChrono Payments Section
  3. Enter the additional Merchant ID under Enter Merchant ID to Manually Activate
  4. Press Activate Merchant


You can now include a provider’s initial PaySimple Merchant account and any additional accounts. This enhancement ensures providers can manage and configure their first merchant account with the same flexibility as subsequent ones.