What's new
Clinical and Regulatory
| Summary | Description | Knowledge Base Article |
|---|---|---|
| Superbill Screen Enhancements |
The following enhancements have been made to the superbill screen:
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| Copy Previous Note Update | The Copy Previous Note pop-up will display the exact names of forms as they appear in the H&P, SOAP, and Additional tabs within the clinical notes screen. By default, the forms in the Additional section will be listed in alphabetical order. Before  After | Copying a Previous Note on the iPhone Copying a Previous Note on the iPad Copying a Previous Note (Web) |
Payments and RCM
| Summary | Description | Knowledge Base Article |
|---|---|---|
| Charge Lag Report | A Charge Lag report has been developed to give you insights into the time from the time of the appointment until the time charges are added, it is billed out, and when it is paid. You will be able to see the information by provider, office, payer, and date of service among other parameters. The report will be rolling out over the coming weeks. | Charge Lag Report |
Resolutions
| Product Area | Summary | Description |
|---|---|---|
| Clinical and Regulatory | (Clinical Form Management) Fraction Field Fix | A fix has been implemented to correct the issue where the default value of the fraction field under the clinical form management overlapped the popup modal. |
| Payments and RCM | Failed Stripe payments | We fixed an issue where failed/declined payments processed through Stripe were reflected in the patient payments screen as successfully processed. |
| Payments and RCM | Updating information in the Fee Schedule | We fixed an issue where the system returned an error when information for a particular code was updated. |
| Payments and RCM | Updating information in the ePS enrollment screen | We fixed an issue in the ePS enrollment screen that prevented users from updating the information listed. |
| Platform | Provider's video is available in full-screen mode during OnPatient telehealth visit | We fixed an issue where the provider's video wasn't visible in full-screen mode during an OnPatient telehealth visit. Both the provider's and the patient's videos are now available if they are turned on. |
| Practice Management | Recorded Provider Name loading improvements | We fixed an issue where the Recorded Provider Name did not load when you made a new recording. The Recorded Provider Name now loads and can be played. |
| Practice Management | Documents appear under Uploaded Documents in patient chart | We fixed an issue in the patient chart. When the All Documents tag was selected, no documents appeared in the Uploaded Documents section. All documents now appear under Uploaded Documents. |