To comply with security risk analysis requirements, the Audit Log includes DrChrono access logs so you can see when and what account changes are made when a DrChrono Support, Implementation, Account Management, or Client Success team member accesses your account. A team member may access your account to resolve a support issue, provide demos, or assist in building out an account. Changes that you may see in the Audit Log include changing patient health data, updating clinical notes, creating new users, and changing an account's user or practice settings.
In the Audit Log, the user appears as DrChronoEmployee, and the log type appears as DrChrono Access. When your account is accessed, you receive a DrChrono system message in Incoming Messages.
Filter the log type by DrChrono Access to view only the DrChrono Access logs.
