Popular Articles

  1. The Appointments Dashboard

    The Appointments Dashboard shows your appointments for the day, along with the current appointment status. The Appointments Dashboard is a great place to track and adjust the status of multiple appointments. Any changes to an appointment's s...
  2. How to make a payment in Netsuite

    If you have an open invoice with DrChrono, you can pay it quickly and easily via a self-service option in Netsuite. Here are the steps: Login to the Customer Center Click on Make a Payment on the left side of the screen ...
  3. How to handle API Errors

    In this article, we will discuss the various API errors that you may encounter. The goal here is to provide awareness of our error types and provide a few ways you can handle them. 4XX Level Errors 400 - Bad Request 401 - Unauthorized 4...
  4. Patient Payments through Stripe in DrChrono

    Please Note that Stripe is not available to new customers. Please see our article on DrChrono Payments for setting up payment processing. DrChrono allows you to process patient payments through the patient's credit card. You can do t...
  5. Contacting DrChrono Partner Support

    If you are a practice using DrChrono and have questions about DrChrono's API Or if you are a practice using DrChrono and encountering issues with a Partner's API integration please email api@drchrono.com   We ask to include the following detail...
  6. How do I print out all medical records for a patient?

    If you need to print out all of the clinical notes for a patient, you can easily do so in from the Clinical Notes menu in your account. 1. Please hover your cursor over Clinical and click on Clinical Notes . ...
  7. Task Center Overview (Video)

    DrChrono's Task Center makes it easy for you to assign tasks in your account to providers, staff members or groups. This video overview shows you how to: Navigate the task center Add tasks from scratch Create tasks from a template Create...
  8. How can I enter in an official practice name and have that reflected in my clinical notes, superbills, and patient statements?

    1. To enter your official practice name, navigate to Account > Provider Settings . 2. Select the Medical Billing tab. In the third field, titled Practice Official Name , enter in your desired name. 3. Whil...
  9. UB04 Box 3A - Patient Control Number on an institutional claim

    Within box 3A of the UB04 form, DrChrono will print a patient control number that will follow the patient throughout their history with your practice. It is similar to the chart ID number (example: AABB000001) in that once assigned to a patient, ...
  10. UB04 Box 53 - Noting an Assignment of Benefits on an institutional claim

    On your institutional claim, you will need to notate that you either have (Y) a signed assignment of benefits from the patient permitting direct payment from the payer to the provider, (N) if there is no signed assignment of benefits on file whi...