FAQs & Troubleshooting

Articles

How to handle API Errors
In this article, we will discuss the various API errors that you may encounter. The goal here is to provide awareness of our error types and provide a few ways you can handle them. 4XX Level Errors 400 - Bad Request 401 - Unauthorized 4...
Private vs Public API application
DrChrono Application Programming Interface (API) has two application modes: Private and Public.  Private API An API application is defaulted to private mode. A private application can only connect to a user from the same account or practice grou...
API Bulk Endpoints
DrChrono APIs now have endpoints to grab data in bulk. Normally our API response has a page size limit of 250, but our bulk APIs can obtain up to 1000 results. Our current list of bulk APIs . Appointments Patients Line Item Transactio...
DrChrono Lab API and Webhook
Pre-Requisite  This article will help provide an overview of creating a DrChrono app instance. We also have an article to connect with our API via Postman. To start, please send an email to api@drchrono.com . Aside from our API scope...
API Lab Interface Capabilities
DrChrono offers open APIs and webhooks for custom lab interfaces designed to streamline lab order management. Our lab APIs and webhooks can be reviewed here .  While DrChrono does not have the ability to directly send lab orders to vendors, we...
Adding Image to Clinical Note Template
This guide provides step-by-step instructions for API users to add an image to a clinical note template in DrChrono.  The sequence overview is as follows: Upload or poll existing image via  /api/documents  -- Obtain the DrChrono partial s3 UR...