For customers utilizing ePS (eProvider Solutions) Clearinghouse, a new Timely Filing Letter with claim-specific information is at your fingertips, should you need to file an appeal for a Timely Filing Denial.
- Navigate to Billing > Live Claims Feed
- Select the patient's appointment using their name, drc claim#, or date of service. Press the Update Filter button after entering your parameters.
- The Timely Filing Letter option can be found in the billing log at the bottom of the appointment screen.
- Here is a sample of the letter:
