Setting up Subscription Memberships

Setting up a subscription membership


Before placing a patient on a subscription or membership plan, you must set it up for your practice.  Once set up, it can be easily used for your patients.  No updates will be needed until/unless you want to make changes.   

To set up a subscription membership:

  1. Navigate to Account > Custom Fields > Custom Memberships
  2. Press + Add New Membership in the upper right corner of the page.
  3. This pop-up menu will appear to allow you to enter the plan specifics.
    1. Name - This is what will appear when you add the membership to a patient
    2. Description - Provides additional details about the custom membership
    3. Billing Frequency - Specifies how often the patient pays for this custom membership
    4. Enrollment Duration - Specifies how long the membership is valid
    5. Auto-Renewal - This will auto-bill your patients each duration stated in the enrollment duration question.  You must be using DrChrono Payments to utilize this feature.
    6. Monthly Cost - Specifies what the patient will be charged if the plan renews monthly.

  4.  Once the fields are filled in, press Save.


Generated membership charges and appointments cannot be edited or deleted.  If a plan is canceled, any future membership charge appointments are automatically removed.