Summary | Details | Graph | Export | Video Walkthrough
Summary tab
The Summary tab shows high-level details of monies owed from both patients and insurance payers in the standard 30-day increments. It is also where you can customize the report to meet your business needs.
- To access the report, navigate to Billing > Aging AR Analysis.
- Ensure you are on the Summary tab.
- Press the down arrow on the right side of the title bar. This will open the available options to customize your report. Options include:
- Date Type - Allows you to select Date of Service, First Billed Date, Last Balance Transferred, or Last Billed Date
- Date - Start and Stop date for your report
- Bucket Type - Allows you to select 30 days, a Month, or a Quarter
- AR Type - Allows you to select All, Insurance, or Patient
- Has Future Follow-up - Allows you to select appointments with or without a future follow-up date
- Has Credit - Allows you to select appointments that have a credit
- Submission Status - Allows you to select claims that have either been submitted or not submitted
- Measure - Allows you to view the report by balance or expected balance
- Payer ID - Allows you to select a specific payer ID or all of them
- Insurance Name - Allows you to select a specific payer by name
- Office - Allows you to view a specific office, a combination of offices, or all of them
- Patient - Allows you to view a specific patient
- Once you have set your parameters, the report will populate automatically. The Data Freshness date and time will indicate how current the information is.
Sorting by Group and Sub-group
From the same area, you can select how to group and sub-group the information listed in your report.
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Sorting Columns
You can press on any report header to sort in ascending or descending order or drill into additional details.
Onscreen Report
Once you select your parameters, the report is displayed under the summary tab:
Exporting to CSV or Excel
You can also export the report to CSV or Excel by pressing the 3 vertical dots on the right of the screen. The report will be generated and available on your device.
Resetting and/or Refreshing values
If you would like to change a control and run a different report, you can reset and/or refresh the values on each control by pressing on the three vertical dots just to the right of the control name. If you hover in the area, the three vertical dots will appear.
Details Tab
The detailed results shown on the Details tab are based on the parameters set in the summary tab.
- To access the Aging AR Analysis report, navigate to Billing > Aging AR Analysis.
- The report allows you to select a value and navigate directly to the Live Claims Feed or the patient’s Demographics section to take action or review information, then return seamlessly to your report.
- To hide the Control rows, press either on the gray row itself or on the up arrow located on the right side of the screen.
All patient data listed in this article is sample data. This is not a real person or real patient data.
Each of the columns has additional sort/freeze options. To see them, press on the column header name. For example, if you press on Office Name, you will see the following options:
At the top of the report, you will see these options on the right. They will allow you to maximize your screen, sort the report on screen, and export the report in either CSV or Excel format. The exported report can be retrieved from your device.
Pressing within the report in any cell will give you the option to go to the appointment in the Live Claims Feed or take you to the Patient Profile. Each will open in a separate tab, without disturbing your report. Once you take the action you need from the Live Claims Feed or the Patient Profile, you can return to your report.
You will also be able to see the freshness of the data in the top left corner of your report.
Graph Tab
The Graph tab displays the information specified on the summary tab in graph form. The graph will show the Total Insurance Balance and the total Patient Balance.
Hovering over the top-right corner will allow you to view the summary data or export it to CSV. The report will then be available on your device.
Exporting the report
After selecting your parameters and generating the report, you can export it in MS Excel or CSV format. Press the three vertical dots on the right side of the screen to export—the file will then be available on your device.
The exported file will appear with all of the columns listed.
(Full report as exported)
You have the option of sorting the columns individually within the report by clicking on the column header.
Video Walkthrough