What's new
Payments and RCM
| Summary | Description | Knowledge Base Article |
|---|---|---|
| Viewing data transmitted on a specific claim | The billing log now captures the information transmitted to the clearinghouse for professional and institutional claims. | Viewing billed claim details |
| Membership Renewal Date | For patients utilizing a subscription membership, if their end date coincides with the end of the month, the effective date of their new renewal will be the first of the following month. | Membership Renewal Date |
| ERA received date | If an ERA needs reparsing, the received date will remain the date it was received, not the date it was reparsed. | ERA received date |
| Insurance Payer Mix Report | The report has been updated to include additional features and filters. | Insurance Payer Mix Report |
| Frozen charges and charges in the Clinical Note > Billing tab | We fixed an issue when after charges were frozen at the end of the month, they were showing as inactive in the Clinical Note > Billing Tab. | Month End Close |
Practice Management
| Summary | Description | Knowledge Base Article |
|---|---|---|
| New DrChrono by EverHealth logo on the login page | The login page has been updated with the new DrChrono by EverHealth logo. | |
| Removed Support PIN password requirement | Providers and staff members no longer have to enter passwords to view their Support PINs or generate new ones. | DrChrono Support Pin |
Resolutions
| Product Area | Summary | Description | Knowledge Base Article |
|---|---|---|---|
| Clinical and Regulatory | Fix : chief complaint does not save | A fix has been implemented to address an issue where the Chief Complaint was not fully saved, despite the popup displaying "Note Saved." The Chief Complaint now saves correctly and is reflected both in the preview note and the clinical template. | |
| Clinical and Regulatory | Unable to view full clinical notes via OnPatient | A fix has been implemented to ensure that all clinical notes are accessible in OnPatient in a dedicated section—provided the provider has set a form type for the form with the Clinical Form Management feature. Persistent forms will no longer automatically populate within the "Assessment" section within the CCDA file. A form type must be set for the form's generated text within the rendered clinical note PDF to appear within the CCDA file. | Health Profile in OnPatient |
| Payments and RCM | Location of the Custom Membership Page | The Custom Membership page has been relocated to Account > Custom Fields. | Custom Memberships |
| Payments and RCM | Anesthesia Code Calculations | For any appointment billed before March 12, 2025, and the claim is being rebilled, a pop-up will appear asking if you want to keep the anesthesia code pricing according to the prior or new logic. For any appointment billed before March 12, 2025, and the claim is being rebilled, a pop-up will appear asking if you want to keep the anesthesia code pricing according to the prior or new logic. | Anesthesia Code Calculations |
| Payments and RCM | We have updated the ERA 835 view to include the Insurance Claim number, Provider Adjustment amount, and Tax ID number. | ERA 835 view | |
| Practice Management | Document loading improvements | We fixed an issue where the Documents page experienced high load times and potential timeout errors when there were numerous patient documents. Providers no longer wait for each document to load before interacting with the page. | |
| Practice Management | Accurate unread message counts for staff members | We fixed an issue where when Share among all providers in the PG is selected in the Share Communications dropdown in PG Settings and the staff member has the Access to Message Center permissions turned on, but Access to all messages in the PG turned off, unread message counts for staff were incorrect. Unread message counts are now correct for staff members. |