Popular Articles

  1. Setting Up Direct Messaging

    To use direct messaging, you'll need to get it set up. Please contact your account manager, implementation specialist, or our support team to turn on this feature for you. In this article, we will look at setting up direct messages. Click here...
  2. How do I generate a report showing all of my locked notes?

    You can run a report that lets you view all of your notes' lock status. 1. Hover over the Reports tab and click Advanced Report . 2. Be sure the Appointments tab is selected and apply any filters. Click Export to Fil...
  3. Add an amendment to a clinical note

    What happens when you sign and lock a clinical note, but you need to make an adjustment or add information without unlocking it? You can easily add any adjustments or changes through amendments. Amendments are added to the end of the clinical note. ...
  4. How can I enter in an official practice name and have that reflected in my clinical notes, superbills, and patient statements?

    1. To enter your official practice name, navigate to Account > Provider Settings . 2. Select the Medical Billing tab. In the third field, titled Practice Official Name , enter in your desired name. 3. Whil...
  5. Getting Started with Patient Payments

    Within DrChrono, you have a couple of options to consider for collecting patient balances. They include in-house payments, the OnPatient patient portal, and integrated payment processors. This article will explain each so you can uti...
  6. How Do I Print a HCFA-1500 Form?

    There are two ways to print an HCFA-1500 form within DrChrono; through the appointment window and the Live Claims Feed. All patient data listed in this article is sample data. This is not a real person or real patient data. Fi...
  7. Patient Payment Plans: Creating a plan for your patient

    Once you have set the parameters for your account for patient payment plans, you can set up an individual patient plan for your patients. Here's how: Navigate to your patient's chart and select the DrChrono Payment tab > Patient Pay...
  8. Questions about modifier 25?

    Do you have questions about the proper use of modifier 25? The American Medical Association (AMA) has recently released an article to assist. AMA article on modifier 25 ...
  9. How Do I Set Up Courtesy Billing and How Does it Work?

    In a courtesy billing scenario, a patient pays the full cost for their care upfront and the practice then files a claim on the patient’s behalf, as a courtesy, to have the insurance company reimburse the patient directly. ...
  10. Creating Custom Patient Demographics

    Learn more about managing and creating custom patient demographics.