Popular Articles

  1. HCFA 1500 Box 17 - How do I print the referring/supervising provider's information

      There are 2 different ways to print the referring provider's information in box 17 on the HCFA 1500 form.  Persistent - You can enter into the patient's demographics so that it will appear on all of the patient's future appointment...
  2. How to fix a claim rejected stating “RELATED CAUSES CODE: REQUIRED; MUST INDICATE ACCIDENT FOR PAYER. “

    If the patient's services are the result of an accident, the payer will want that information disclosed on the claim. The directions below will show you how to add the information so the claim can be resubmitted and processed. Hover ov...
  3. UB04 Box 67 - How to add diagnosis codes to a patient's institutional claim

    There are a few ways in DrChrono to add diagnosis codes to a patient's claim. Which one is best depends on where you are in the system and what fits better in your workflow. Adding directly to the appointment Navigate to Billing > Live ...
  4. DrChrono Payments: How to set up your account

    Setting up your DrChrono Payment account is easy and can be done through your DrChrono account.  The first thing you will need to do is reach out to support and let them know you would like to utilize DrChrono Payments to collect your...
  5. DrChrono Payments: Purchasing hardware

    Purchasing readers to process payments through DrChrono Payments is easy. The hardware store will show you the options so you can make a selection that works best for your practice. Orders typically ship within 3-5 busi...
  6. DrChrono Payments: Processing a patient refund

    DrChrono Payments makes it easy to issue refunds to your patient directly from your DrChrono account. Any refunds must be processed through the web, not on a mobile device. Navigate to Billing > Patient Payments > Payments tab ...
  7. (2024) Electronic Clinical Quality Measures

    Preventive Care and Screening: Screening for Depression and Follow-Up Plan CMS2v13 Closing the Referral Loop: Receipt of Specialist Report eCQM CMS50v12 Documentation of Current Medications in the Medical Record eCQM CMS68v13 Prevent...
  8. Sending a Referral (Web)

    Learn more about sending a referral via the web.
  9. Using Custom Adjustment Codes

    To assist your office in easily identifying top denials, identifying the root cause, and developing a plan to eliminate them, DrChrono has added the ability to create custom adjustment codes.   Once custom adjustment codes have been set up for yo...
  10. OutcomeMD Support resources

    OutcomeMD Support Resources Here are a couple methods of contacting OutcomeMD to assist with questions or troubleshooting.  Email -  support@outcomemd.com OutcomeMD knowledge base, support documentation Company Phone Number - ...