To assist in identifying ERAs where the total paid on the file does not match the Check/EFT amount, we have added an Unbalanced ERA filter to the Remittance Report section.
- Navigate to Billing > Remittance Reports
- Select the report parameters (date, payer, trace number, patient)
- Check the box next to Unbalanced ERA
- Press Update. Entries where the ERA Paid and Check/EFT Amount differ will be shown.
