Popular Articles

  1. Electronically Prescribing Controlled Substances with ID.me in DrChrono

    Once you have had your identity verified through ID.me and been approved in DrChrono, you can send electronic prescriptions for controlled substances (EPCS). With ID.me there are two ways you can perform multi-factor authentication (MFA) to send ...
  2. How do I set up Two-Factor Authentication (2FA) for a staff member?

    You can set up a Two-Factor Authentication (2FA) requirement for staff on your account. As prerequisites to enable 2FA for a staff member, you must have the Manage Accounts permission enabled with your permission set, and the staff member f...
  3. Text-to-Pay: How does it work?

    DrChrono has added an option where you can send a link to a patient's phone that they can then use to send you a payment/pay a copay, etc. This feature works exclusively with DrChrono Payments. Here's how it works: From the patient's ap...
  4. Automatically Sending OnPatient Invitations through Reminders and Appointment Confirmation

    Learn more about automatically sending OnPatient invitations through reminders and appointment confirmations.
  5. DrChrono Password Requirements

    DrChrono strictly adheres to industry password standards and best practices. Create a password for your DrChrono account with the following requirements: A 16-character minimum and 64-character maximum length Three of the following criteri...
  6. eProvider Solutions- What do the different statuses mean?

    Within the ePS (eProvider Solutions) enrollment portal, you can see different statuses under the Managed Submitted tab. They include: Complete Form Created, Provider Action Required Digital Signature - The form can be...
  7. UB04 Box 42 - Adding revenue codes to an institutional claim

    As you build your institutional claim for services rendered, you will need to add revenue codes to each charge line. This will combine charges by category. Revenue codes can be added first to your fee schedule, and then to each patient enc...
  8. Enabling your browser's camera for video visits on Firefox

    In order to use DrChrono's telehealth feature, you must enable your camera so that you can join video visits. First Video Visit Launch When you start your first video visit, you will be asked to allow access to your browser and microphone. Cl...
  9. Enabling Online Scheduling in Your Office

    Through OnPatient or the scheduling widget, your patient has the ability to schedule appointments online. When they schedule appointments, the appointment will show up in your DrChrono. Enabling Online Scheduling 1. To enable ...
  10. Adding a Referral and Managing Referral Source Permissions

    Getting Started with a New Referral If you get a referral from another provider, you can add that patient to your account and include the referral information in their chart. To add a new patient, go to Patients and select Patient ...