Popular Articles

  1. How to Bulk Lock Clinical Notes

    DrChrono has implemented a feature to save you time by allowing clinical notes to be locked in bulk, instead of individually. If you would like this feature turned on, please reach out to support . 1. Hover the cursor over the Clinical ...
  2. How to Add a New Appointment Profile

    Appointment profiles save you time by pre-populating fields when creating a new appointment. Appointment profiles are used to: Automatically set a Reason For Visit Set a duration for an appointment Set a color for the appointme...
  3. Updating a Patient's Insurance Information

    Keeping a patient's insurance information updated is critical to avoid delays with reimbursement for services rendered. To update the patient's payer information, navigate to your patient's chart: Navigation Bar > Patients > Patient List   S...
  4. How Do I Print a HCFA-1500 Form?

    There are two ways to print an HCFA-1500 form within DrChrono; through the appointment window and the Live Claims Feed. All patient data listed in this article is sample data. This is not a real person or real patient data. Fi...
  5. What are Unposted ERA Transactions?

    When ERAs are received into DrChrono from the clearinghouse, they are validated against the appointment before posting. If the match is found, the payment will automatically be posted.  If there is no match found (whether the patient or t...
  6. Automatically Sending OnPatient Invitations through Reminders and Appointment Confirmation

    Learn more about automatically sending OnPatient invitations through reminders and appointment confirmations.
  7. How Do I Post an Interest Payment from a Payer?

    Sometimes, when a payer does not respond within a certain period, they are required to pay interest in addition to any reimbursement that is due for services rendered. The payment needs to be posted so it is recorded and your records will bala...
  8. Editing ICD-10, CPT, or HCPCS Code Descriptions

    You can add custom descriptions to ICD-10, CPT, and HCPCS codes listed in DrChrono to use a more common language or preferred terms for your office by utilizing a Billing Pick List . The picklist is made up of codes added to your fee s...
  9. Save Time with Auto Eligibility Checks

    With DrChrono Real-Time Eligibility you can automatically check patient eligibility prior to a scheduled appointment, saving you the time of running the checks manually.  To configure an eligibility check to run automatically navigate to ...
  10. Remove or Replace Providers

    Learn how to remove (suspend) or replace (swap) providers from the practice.