Popular Articles

  1. Duplicate Patient Warnings

    In the event you create a duplicate chart for the same patient, you can inactivate one of the patient records. DrChrono does not have the option to merge patient records. DrChrono does have triggers in place to warn you of a potential duplicate war...
  2. United Healthcare (UHC): Reconsideration and Appeals

    Did you know that beginning February 1, 2023, you will be able to submit claim appeals and reconsiderations electronically through UHC's portal? According to UHC, this change will affect commercial and Medicare Advantage plans. It does ...
  3. Text-to-Pay: How does it work?

    DrChrono has added an option where you can send a link to a patient's phone that they can then use to send you a payment/pay a copay, etc. This feature works exclusively with DrChrono Payments. Here's how it works: From the patient's ap...
  4. How to create a Custom Procedure Code

    DrChrono makes it easy to create special custom procedure codes for items or services billed to a patient rather than their insurance.  Hover over the Billing tab and select  New Custom Procedure .  Enter the required details in the fields a...
  5. Moving charges listed under Ins Bal to the patient

    There may be times when you need to move a charged amount listed under "Ins Bal" (Insurance Balance) in the Live Claims Feed, to the patient's responsibility (Pt Bal). One example would be if you are manually posting a denial from a payer be...
  6. VIDEO: DrChrono Payments: Patient Payment Screen

    Here is a step-by-step guide to processing patient payments on the web. ...
  7. How do I run a report?

    DrChrono offers you several predefined reports and an easy way to create customized reports. Each predefined report has values already chosen for you. If you would like to add or remove a value you can create that report in the Advanced Report sec...
  8. How do I complete the Onboarding Forms prior to an appointment?

    When you schedule an appointment with your healthcare provider, either online or with the office, you may be asked to fill out onboarding forms through OnPatient to get your health records set up with your provider. Navigate to the Appointme...
  9. Blocking Non-Working Hours (Breaks/Vacation)

    Setting up breaks, vacations or non-working hours in DrChrono is as easy as scheduling an appointment. 1. Roll over the Schedule tab and select Calendar . 2. Select the time slot for the break on the calendar. Click the ...
  10. ePS Reconnection Payer List (F-M) as of 4.16.2024

    ePS Payer ID DRC Payer ID Name Line of Business Claims Impacted By CHC Claims Enroll? Claims Re-Enrollment Required Status Date Active Payer Notes HMF95432 95432 Facey Medical Foundation P No...