Patient Text-to-Pay

DrChrono has added an option where you can send a link to a patient's phone that they can then use to send you a payment/pay a copay, etc. This feature works exclusively with DrChrono Payments. Here's how it works: From the patient's ap...

As with calendar view, you can also initiate a payment text to a patient from within their chart. Navigate to the patient's chart and select Demographics Select the DrChrono Payments tab Select the Text to Pay button and...

If needed, the name, email, address and/or phone number that shows on your patient's text-to-pay link can be updated. The updates can be made per Merchant ID. Navigate to Account > Provider Settings > Patient Payments > Merchant List ...

If you need to resend a payment link to a patient, you can do so easily right from the patient's chart. Navigate to their chart and under the Demographics tab, select the DrChrono Payments tab. Scroll down to Payment Links (l...

If you need to resend a receipt to a patient, you can do so easily right from the patient's chart. Navigate to their chart and under the Demographics tab, click on the DrChrono Payments tab. Scroll down to ...

If you need to refund a patient's payment: Navigate to Billing > Patient Payments . Locate the patient's chart and the payment that needs to be refunded.   On the right side of the screen, you will see a button labeled Refund. A...