Articles
Text-to-Pay: How does it work?
DrChrono has added an option where you can send a link to a patient's phone that they can then use to send you a payment/pay a copay, etc. This feature works exclusively with DrChrono Payments. Here's how it works: From the patient's ap...
Text-to-Pay: Initiating a text link from within the patient's chart
As with calendar view, you can also initiate a payment text to a patient from within their chart. Navigate to the patient's chart and select Demographics Navigate to Payments > DrChrono Payments tab Select the Text to Pa...
How to update name and address on text-to-pay link
If needed, the name, email, address and/or phone number that shows on your patient's text-to-pay link can be updated. The updates can be made per Merchant ID.
Navigate to Account > Provider Settings > Patient Payments > Merchant List ...
Text-to-Pay: Resending a payment link
If you need to resend a payment link to a patient, you can do so easily right from the patient's chart.
Navigate to their chart and under the Demographic s tab, select the Payments tab and then DrChrono Payments tab. Scroll...
Text-to-Pay: Resending a receipt
If you need to resend a receipt to a patient, you can do so easily right from the patient's chart.
Navigate to their chart and under the Demographics tab, click on the DrChrono Payments tab.
Scroll down to ...
Text-to-Pay: Refunding a payment
If you need to refund a patient's payment: Navigate to Billing > Patient Payments . Locate the patient's chart and the payment that needs to be refunded. On the right side of the screen, you will see a button labeled Refund. A...