Account Management

Learn more about accessing your health profile through OnPatient.

Patients can connect to their OnPatient account with different providers.

You can use your date of birth and cell phone number instead of your Social Security number to complete the account creation process, as long as this information is already on file with the practice.

This article describes how families manage their OnPatient accounts.

If you would like to cancel the use of your OnPatient account, please contact your provider to revoke your account invitation.

Learn more about activating your Onpatient account.

1. To change the email address associated with your OnPatient account, log into the OnPatient portal and click on your name at the top right of the screen, as pictured below. 2. Next to the My Email field, click Edit . 3. You will ...

If you need to disconnect your OnPatient account from your provider, you can easily complete this process through your OnPatient account. 1. After logging in, select the Doctors tab and click Disconnect . 2. A window will open to co...

1. Visit onpatient.com and click Login . 2. Select I forgot my password . 3. Enter the email address that is associated with your OnPatient account*, and click Recover Password . You will receive an ema...

This article describes the OnPatient password requirements.

Your patients can easily pay their outstanding bills through their OnPatient portal. This is a sample of how an invoice would look to a patient when received through their OnPatient portal: This is how a patien...

Your patient can designate a representative role for their OnPatient account. This option can be especially useful for parents/guardians who want to manage health records and doctor/patient communication information for their minor children. ...

The OnPatient invitation you receive from your healthcare provider expires 7 days after it is sent or if your healthcare provider resends an invitation. Please ensure you are accessing the most recent OnPatient invitation your healthcare pro...