Supported iOS devices in DrChrono | Compatibility | Unsupported accessories
Supported iOS devices in DrChrono
DrChrono currently supports all Apple hardware running iOS versions 16 and later and all compatible devices. Apple does not support all devices in each iOS release and will periodically discontinue support for older devices. Accordingly, DrChrono also discontinues support for older devices. For example, older versions of these products featuring a 32-bit processor chip are no longer supported.
Below is the list of actively supported devices. To guarantee that you have the best DrChrono experience, we highly recommend that you purchase the most recent version of iPad Pro, iPad Air, iPad Mini, and/or iPhone. Older versions of these products featuring a 32-bit processor chip are no longer supported.
When looking at which iPads your practice needs, it can be a little confusing to know which devices will work when it comes to chip processing and memory (capacity). A processor chip is different from how much memory a device has. For example, an older model iPad with 128GB of memory (capacity) and a 32-bit processor chip ill not support the DrChrono app. However, a newer iPad with 32GB of memory (capacity) and a 64-bit processor will support the app.
If you are not sure what device you currently own, please follow Apple's guide on identifying your device:
Compatibility
| Device | iOS Version |
|---|---|
| Mac | Requires macOS 13.5 or later and a Mac with Apple M1 chip or later |
| iPhone | Requires iOS 16.6 or later |
| iPad | Requires iPad OS 16.6 or later |
Click here to view a list of compatible devices.
Apple Bluetooth Accessories — Not Supported by DrChrono
DrChrono is aware that some users are utilizing Apple Bluetooth accessories — such as Apple Watches, AirPods, and Bluetooth Keyboards — in conjunction with their iOS devices while running the DrChrono app. While these accessories may function with the iOS device itself at the operating system level, they are not supported devices for DrChrono applications.
DrChrono has not tested, certified, or validated the use of these accessories with its EHR app, and their behavior within the DrChrono environment cannot be guaranteed. Use of these devices with DrChrono is entirely at the user’s own discretion.
Unsupported Bluetooth accessories include, but are not limited to:
| Accessory | Support Status |
| Apple Watch | Not supported. Usage with DrChrono apps is at the user’s own discretion. |
| Apple AirPods | Not supported. Usage with DrChrono apps is at the user’s own discretion. |
| Bluetooth Keyboards | Not supported. Usage with DrChrono apps is at the user’s own discretion. |
DrChrono Support cannot troubleshoot issues related to the use of unsupported Bluetooth accessories with DrChrono applications. If you experience issues while using these accessories, we recommend disconnecting them and testing DrChrono without them before contacting support.
To ensure the most reliable and fully supported DrChrono experience, please use only the devices listed in the Compatibility table above.