New Articles

  1. DSM-5 Codes

    The DSM-5 TR, or the Diagnostic and Statistical Manual of Mental Disorders, 5th Edition, Text Revision, serves as a fundamental reference tool for mental health professionals, offering comprehensive diagnostic criteria and terminology for va...
  2. Setting up an Identity Provider for SSO

    First, you will need to set up your practice group and email with an Identity Provider. We support many different Identity Providers. Below, you can find helpful references for setting up SSO with some of the Identity Providers we support, such as G...
  3. What is a DrChrono API application?

    DrChrono Restful APIs allow your practice to connect to other services and leverage your data. In this article, we will go over creating an API application and more. Creating an API Application Sign in to your DrChrono account and navigate...
  4. Insurance Credit Cards: Can I refund or send back the money via the virtual card?

    Suppose you receive a credit card (aka Virtual Credit Card) from a health insurance payer for reimbursement for services rendered to your patients. Now you need to refund the payment received. You can easily refund, to the virtual card, ...
  5. HHS letter regarding the Change Healthcare cyber attack

    Letter from the Health Sector Council Attached please find a link to a letter dated March 25, 2024. https://healthsectorcouncil.org/wp-content/uploads/2024/03/HHS-Letter-and-Appendix-to-HC-Providers-1.pdf ...
  6. Error message: Missing Information: Ordering Provider office: zip code is missing

    If you receive the error message on a claim that states "Missing Information: Ordering Provider office: zip code is missing", there is a simple fix. Make sure when entering a referring or ordering provider in the patient's char...
  7. DrChrono Payments: Applying payments to multiple Merchant IDs

    When setting up your account to process credit card payments utilizing DrChrono Payments, you will need to set which merchant id the payments will be processed under. With DrChrono Payments, you can set the Merchant ID for the entire practice o...
  8. Hiding Billing Screens

    In DrChrono, you now can customize which billing screens are visible and hide any that you don't use.  Your view would contain just the screens that you utilize.  Please note, you must have access to view billing screens via permissions in ord...
  9. Are you a marriage/family therapist or a mental health counselor billing Medicare?

    New providers eligible to bill Medicare As of January 1, 2024 Marriage and Family Therapists and Mental Health Counselors are eligible to bill Medicare for services rendered. CMS has published an article answering some frequently asked questi...
  10. Utilizing the New SSO Dashboard

    The new SAML SSO (Security Assertion Markup Language Single Sign-On) Dashboard in DrChrono is a centralized place for managing users and their SSO access within DrChrono. Its primary purpose is to allow practice administrators to oversee user auth...