New Articles

  1. Adding Supervising Provider to the Patient Superbill

    Including Supervising Provider on the Patient Superbill DrChrono has added a feature that will allow any clinician with a supervising provider to have both names print on a patient Superbill. From the Live Claims Feed: ...
  2. The New Drug Database Is Available in DrChrono

    Understanding the drug database Drug databases are a critical tool for healthcare professionals. They provide comprehensive and up-to-date information on drugs and are essential for tasks such as managing patient EHR and electronic prescribing. ...
  3. Release Notes for DrChrono Web 2024-03-15

    Check out our release notes to learn about the latest enhancements we've made to your DrChrono web experience.
  4. What if a payer requests a certain field/provider number to show in a specific field?

    The Insurance Setup screen has multiple functionalities. Depending on how your provider/organization is credentialed, some claims may need to be billed with an individual NPI or SSN while another is billed with the group NPI and TIN. This scree...
  5. ePS Enrollment Module - What do the different statues mean?

    Within the ePS (eProvider Solutions) enrollment portal, you can see different statuses under the Managed Submitted tab. They include: Complete Form Created, Provider Action Required Digital Signature - The form can be signed digital...
  6. What does rejection EPSOUT mean?

    Rejection code EPSOUT In response to the recent cyber issue at Change Healthcare, ePS (eProvider Solutions) has implemented a proactive measure by rejecting all claims submitted to Change Healthcare dating back to February 21, 2024. These...
  7. VIDEO: Navigating the eProvider Solutions Enrollment Portal

    Integrated with your DrChrono account is an enrollment portal for ePS (eProvider Solutions) to make it easy and efficient to submit your enrollment requests and check on their status in real-time. The video below will walk you through the p...
  8. How to access the eProvider Solutions Enrollment Portal

    To access the EPS (eProvider Solutions) portal to submit requests for claims, electronic remittance advice, and eligibility inquiries: Navigate to Billing > Enrollment. The screen that appears will begin the pro...
  9. What happens with my ERAs?

    DrChrono will continue to receive ERAs from Change Healthcare (once they are back online) for your account and they will post as usual, even if you submit a request to change your clearinghouse to eProvider Solutions (ePS). Once your payer E...
  10. Change Healthcare Payer ID to ePS Payer ID Crosswalk

    Attached is a crosswalk from Change Healthcare Payer IDs to ePS (eProvider Solutions) Payer IDs. It can identify the corresponding payer ID between Change Healthcare and eProvider Solutions. Note - To easily find a Change Healthcare p...