New Articles

  1. Using Custom Adjustment Codes

    To assist your office in easily identifying top denials, identifying the root cause, and developing a plan to eliminate them, DrChrono has added the ability to create custom adjustment codes.   Once custom adjustment codes have been set up for yo...
  2. Create new Custom Adjustment Codes

     DrChrono has added the ability to create and utilize custom adjustment codes to capture response codes returned by insurance payers.  Custom adjustment codes can be used to further categorize denials in greater detail to know exactly what adjustmen...
  3. Release Notes for DrChrono Mobile Version 11.0.119

    Learn more about release notes for DrChrono mobile version 11.0.119
  4. Release Notes for DrChrono Web 2024-12-19

    Check out our release notes to learn about our latest enhancements to your DrChrono web experience.
  5. Procedure Categories

    Depending on your business model, reviewing your billed CPT, HCPCS, and/or custom codes by categories may be helpful.   InDrChrono, you can create categories and group billed codes accordingly.    Navigate to Account > Custom Fields .  Sele...
  6. Requesting Medicare Real Time Eligibility through ePS

    When requesting real-time eligibility (RTE) requests through ePS for Medicare, please use payer ID  MCELG . This payer ID will return eligibility for traditional Medicare, Railroad Medicare, and Durable Medical Equipment (DME) payers. You do not n...
  7. DrChrono Access Logs

    The Audit Log includes DrChrono access logs so you can see when and what account changes are made when a DrChrono team member accesses your account.
  8. Release Notes for DrChrono Web 2024-12-06

    Check out our release notes to learn about our latest enhancements to your DrChrono web experience.
  9. Understanding EHI Data Mapping in Exported Files v1

    Learn more about EHI data mapping in exported files.
  10. DrChrono Payments: M2 Troubleshooting Tips

    If the Stripe M2 reader is not working as expected, here are some things that could be causing the issue. Ensure your DrChrono App on the iPad or iPhone is up to date. Ensure the iPad or iPhone's iOS Software is up to date.  Reboot the iPad/...