New Articles

  1. VIDEO: eProvider Solutions- Navigating the enrollment portal

    Integrated with your DrChrono account is an enrollment portal for EPS (EProvider Solutions) to make it easy and efficient to submit your enrollment requests and check on their status in real-time.  The video below will walk you through the proces...
  2. eProvider Solutions- Will my payer ids change?

    The short answer is, that they can. There are several national payers, such as Aetna, Cigna, Humana, and United Healthcare that keep the same payer ID number across all clearinghouses. The best source of information is the eP...
  3. ePS- How do I access the portal?

    To access the EPS (eProvider Solutions) portal to submit requests for claims, electronic remittance advice, and eligibility inquiries: Navigate to Billing > Enrollment .  The screen that appears will begin the process by entering the res...
  4. eProvider Solutions- Who are they?

    ePS or eProvider Solutions is a clearinghouse that is integrated with DrChrono. Through the setup process, your implementation specialist will show you how to submit EDI (claims), ERA (explanation of benefits), and eligibility...
  5. Good Faith Estimate: How do I remove a charge from an existing estimate?

    Removing a charge from an existing Good Faith Estimate (GFE) is very easy. Navigate to the patient's chart, select Patient Cost Estimator, and identify the estimate you want to update. Press the pencil icon to edit or the trash can to r...
  6. Good Faith Estimate: Can I rename an existing estimate?

    It is possible to rename an estimate if needed. Navigate to the patient's chart, select Patient Cost Estimator , and identify the estimate that you would like to update. Press the three horizontal lines on the right of the screen and s...
  7. Good Faith Estimate: What if I need to add charges after the main service was rendered?

    There may be a time when during providing the service as described in the estimate, additional services/equipment/supplies are needed that were unexpected when the estimate was created. There is an easy way in the DrChrono Patient Cost Estimat...
  8. Good Faith Estimate: How do I add notes to my patient's estimate?

     Within the Good Faith Estimate (GFE) tool, there are a couple of places where you can add additional notes that will show on the printed or electronic version of the estimate. Per Item While adding a new charge to the estimate: If n...
  9. Good Faith Estimate: What if the patient originally declined but now wants to move forward?

    If the patient originally declined a Good Faith Estimate and now has changed their mind and wants to move forward, DrChrono offers an easy way to recreate the estimate without having to recreate the entire document.   Here's how: Navigate to...
  10. Good Faith Estimate: What if the patient declines the estimate?

    After you have created the GFE/estimation document, there is a chance that the patient will say "No, thank you". It's important to mark the decline to keep your records up to date. If a patient does decline an estimate, it's easy in DrChrono to...