New Articles

  1. Recall Partners

    DrChrono has several partners who can help make patient recalls easier. Click on the link to learn more about our recall partners. NextPatient Holly by Nimblr Luma Health Birdeye Demandforce SolutionReach PatientPop ...
  2. Waitlist Partners

    DrChrono has several partners who can help you fill canceled or rescheduled appointments from your waitlist. Click on the link to learn more about how these partners can help your practice. Holly by Nimblr Luma Health Red Spot Interac...
  3. Changing an Appointment's Status (Web)

    You can use the appointment status to show the patient's journey before, during, and after their visit. Your DrChrono account comes with several default statuses. The included statuses are: Arrived Checked In Checked In Online In Room ...
  4. DrChrono Payments: Credit Card Funding Time

    Credit card funding times depend on a couple of factors. It largely depends on the day and time the transaction is entered and authorized and the speed of your bank in depositing the funds into your account. The transaction cycle is comprise...
  5. DrChrono Payments: WorldPay Understanding Chargebacks

    A chargeback is any transaction that has been disputed by the cardholder with their bank for being unauthorized or incorrect. Typically, a cardholder has 120 days from the date of the payment to dispute the charge. Reasons a ca...
  6. DrChrono Payments: Setting up hardware BBPOS Chipper 3XBT

    The BBPOS Chipper 3XBT reader connects to your Apple iOS devices via Bluetooth to process credit card payments. It is compatible with DrChrono Payments and allows for chip, tap, and swipe payment functions. The DrChrono Payments feature...
  7. DrChrono Payments: Stripe Common Failure and Decline Codes

    While processing payments with DrChrono Payments, you may come across one of the following failure or decline codes. Here is a listing of common codes, what they mean, and what the suggested next step should be. Credit Card Decline Code...
  8. Exporting QRDA III Files

    You can export your clinical quality measure data for each measure using the QRDA III export function. 1. Go to Clinical > Clinical Quality Measures 2. Select the reporting period , the measure you would like to expo...
  9. Clinical Data Registry Reporting (Optional)

    If you are engaged in submitting data to a clinical data registry, you can attest to measure in your Healthmonix MIPSpro account. Description The MIPS-eligible clinician is in active engagement to submit data to a clinical data registry. D...
  10. Public Health Registry Reporting (Optional)

    If you are engaged with a public health agency to submit data to public health registries, you can attest to measure in your Healthmonix MIPSpro account. Description The MIPS-eligible clinician is in active engagement with a public health ag...