ePS Resources

**** Please note, if you submit any request other than real-time eligibility (Claims and/or ERA) you could potentially impact ALL of your claim submissions **** For any questions, please reach out to support . Here is...

To access the EPS (eProvider Solutions) portal to submit requests for claims, electronic remittance advice, and eligibility inquiries: Navigate to Billing > Enrollment. The screen that appears will begin the pro...

Integrated with your DrChrono account is an enrollment portal for ePS (eProvider Solutions) to make it easy and efficient to submit your enrollment requests and check on their status in real-time. The video below will walk you through the p...

Within the ePS (eProvider Solutions) enrollment portal, you can see different statuses under the Managed Submitted tab. They include: Complete Form Created, Provider Action Required Digital Signature - The form can be signed digital...

Letter from the Health Sector Council Attached please find a link to a letter dated March 25, 2024. https://healthsectorcouncil.org/wp-content/uploads/2024/03/HHS-Letter-and-Appendix-to-HC-Providers-1.pdf ...

For customers utilizing eProvider Solutions (EPS) as your clearinghouse during the Emergency Access, you can see in your patient's chart what services (Electronic Claims, ERAs, Eligibility) are available for each payer. If you are not currently...

Potential Availity Rejected Claims Our EverHealth clearinghouse, eProvider Solutions (ePS) has received an important communication from Availity regarding updates to their claim processing procedures. Beginning Saturday, March 16, ...

DrChrono will continue to receive ERAs from Change Healthcare (once they are back online) for your account and they will post as usual, even if you submit a request to change your clearinghouse to eProvider Solutions (ePS). Once your payer E...

Updates from Change Healthcare can be viewed here: https://www.unitedhealthgroup.com/ns/changehealthcare.html Please Note: It's important to understand that when Change Healthcare (CHC) announces they are "beginning to p...

Attached is a crosswalk from Change Healthcare Payer IDs to ePS (eProvider Solutions) Payer IDs. It can identify the corresponding payer ID between Change Healthcare and eProvider Solutions. Note - To easily find a Change Healthcare p...

Updates from AMA regarding the February 21, 2024 cyber attack on Change Healthcare. https://www.ama-assn.org/practice-management/physician-health/change-healthcare-breach-financial-relief-resources-and-next ...

The Insurance Setup screen has multiple functionalities. Depending on how your provider/organization is credentialed, some claims may need to be billed with an individual NPI or SSN while another is billed with the group NPI and TIN. This scree...

Updating patient insurance in bulk If you need to update the payer IDs on your patient charts, you can do so for all patients with a particular insurance at once. You don't have to update them one by one. The Bulk Edit Payer ID feature wi...

Submitting multiple claims If you have multiple claims needing to be sent to the same payer, you can save yourself some time and keystrokes by submitting them altogether. Note: Bulk submitting claims is for the init...

Enrollment required for RTE The following payers require enrollment to obtain eligibility information as of 3.08.2024. Payer Name Payer Id Blue Cross Blue Shield Of Michigan (Institutional) 100939 Blue Cross ...

What is eProvider Solutions (ePS) clearinghouse? eProvider Solutions is a partner clearinghouse that we are utilizing to aid with claims submission for commercial payers while Change Healthcare is encountering service interruptions due t...

Rejection code EPSOUT In response to the recent cyber issue at Change Healthcare, ePS (eProvider Solutions) has implemented a proactive measure by rejecting all claims submitted to Change Healthcare dating back to February 21, 2024. These...

We wanted to provide you with an update regarding our Everhealth clearinghouse partner, eProvider Solutions (ePS). They have informed us that they are closely monitoring Change Healthcare’s (CHC) ongoing efforts to restore connections with payers fo...

Type Name Payer Id Vendor Payer Id BC Blue Cross Blue Shield Of Delaware (Highmark) 100026 47181 BC Blue Cross Blue Shield Of Pennsylvania (Highmark) 100052 54771 BC Blue Cross Blue Shield Of Pennsylvania (Highmark) (Institutio...