New Articles

  1. Inviting a Patient to OnPatient on the iPad App

    You can invite a patient to connect through OnPatient from the iPad. The requirements for inviting a patient on the iPad app are the same as the web. You will need the patient's email and: The patient's Social Security Number --OR-- ...
  2. Viewing Tasks by Due Date

    You can filter the view for tasks by different due dates in the task center Click on the task center icon ( ). Click on the Due Date filter dropdown menu and select the filter you would like to view the tasks by. Tasks that do not...
  3. Downloading Patient Documents

    If you need to export/download a patient's documents, you can do so from their chart. Go to a patient's chart and select Documents from the menu on the left. Scroll down to the Uploaded Documents section. Click ...
  4. Confirming a Provider's Identity for EPCS

    Learn more about Setting Up EPCS with ID.me
  5. Controlled Substances Audit Log

    The Audit Log captures each step of the prescription process when a controlled substance medication is ordered. The actions are recorded in real-time as the medication is ordered and provide detailed information documenting the controlled substance...
  6. Verifying your Patient's Cell Phone Number for Text Message Reminders

    You can verify your patient's cell phone number to ensure it can be used for text message reminders. This verification can be helpful if a patient's home phone number was accidentally entered into the cell phone field. Note: DrChrono onl...
  7. The Appointments Dashboard

    The Appointments Dashboard shows your appointments for the day, along with the current appointment status. The Appointments Dashboard is a great place to track and adjust the status of multiple appointments. Any changes to an appointment's s...
  8. Prescription Drafts

    Prescription drafts are available in DrChrono. Drafts can be made in the patient's chart or with a refill request. Prescription drafts can be completed by providers to review and send later. Prescription drafts can also be completed by staff memb...
  9. Moving charges listed under Ins Bal to the patient

    There may be times when you need to move a charged amount listed under "Ins Bal" (Insurance Balance) in the Live Claims Feed, to the patient's responsibility (Pt Bal). One example would be if you are manually posting a denial from a payer bec...
  10. CPT 2023 - Are you ready?

    Each year, the AMA releases new and revised codes that reflect what is happening in medicine and upon feedback received from medical providers. New technology, new viruses/illnesses, and new understandings are all considered whe...