New Articles

  1. Sharing your Screen during a Telehealth Appointment with the iPhone

    With the DrChrono app, you can share your screen on the iPhone during a video visit with a patient. For example, if you wanted to share a clinical photo, x-ray, lab results, or other patient information from the app. Once you have star...
  2. Individual vs Organizational NPIs

    National Provider Identifier (NPI) A National Provider Identifier (NPI) is a 10-digit numerical unique identifier and a Health Insurance Portability and Accountability Act (HIPAA) standard. NPI replaced the numerous different provider numbers p...
  3. Sharing your Screen during a Telehealth Appointment with the iPad

    With the DrChrono app, you can share your screen on the iPad during a video visit with a patient. For example, if you wanted to share a clinical photo, x-ray, lab results, or other patient information from the app. Once you have st...
  4. ICD-10 updates effective October 1, 2022

    ICD-10 Updates The Centers for Disease Control and Prevention (CDC) have finalized the 2023 release of ICD-10 codes. The codes will be in effect from October 1, 2022, through September 30, 2023. This year's update includes 1,176 new d...
  5. Credentialing vs. Enrollment: What is the difference?

    Credentialing and Enrollment When applying to become "in-network" with a health insurance payer, the process contains several distinct parts including credentialing and enrollment. Let's discuss each of these so you will know what to e...
  6. Checking In for an Appointment with OnPatient

    Patients can use OnPatient to check in before their appointments. During the check-in process, patients can enter/update their information, answer questions, and sign here for more information. You can customize the check-in interface to...
  7. Form Builder Direct Archive (Form Builder - beta)

    How to use the direct archive feature for the form builder beta.
  8. Using Custom Demographics to Record Attorney Information

    You can use DrChrono's custom demographics feature to add fields to the patient's chart to document attorney information. Go to Account > Custom Fields . Select Patient Demographics from the menu on the left. ...
  9. Schedule III and IV Refill Maximums

    Note: The effective date for controlled substances listed in Schdeule III or IV for New Rx cannot exceed 6 months. This include responses and change responses for Renewal, Replace, RxChange and Approved. A text warning will display stating, "The D...
  10. How do I know who scheduled an appointment?

    If you need to know which provider or staff member created an appointment, you can find out on the schedule. Hover over the appointment and the appointment information will be displayed on the left-hand side of the screen. If a patient sc...