Updated Articles

  1. DrChrono Payments: Voiding a payment

    If you need to reverse a patient credit card payment processed through DrChrono Payments, there are two ways to do it. If you are reversing a credit card payment that was processed the same day , you have the option to Void the paymen...
  2. DrChrono Payments: Setting up hardware BBPOS Chipper 3XBT

    The BBPOS Chipper 3XBT reader connects to your Apple iOS devices via Bluetooth to process credit card payments. It is compatible with DrChrono Payments and allows for chip, tap, and swipe payment functions. The DrChrono Payments feature...
  3. DrChrono Payments: Applying payments to multiple Merchant IDs

    When setting up your account to process credit card payments utilizing DrChrono Payments, you will need to set which merchant id the payments will be processed under. With DrChrono Payments, you can set the Merchant ID for the entire practice...
  4. Using RCM Tasks to View and Sign Charts

    With the RCM Tasks tool, you can conveniently view which charts need to be signed (as a rendering or supervising provider) and quickly sign to finalize them. Once your charts are signed, they can be submitted to the patient's insurance c...
  5. How Do I Print a HCFA-1500 Form?

    There are two ways to print an HCFA-1500 form within DrChrono; through the appointment window and the Live Claims Feed. All patient data listed in this article is sample data. This is not a real person or real patient data. Fi...
  6. Printing selected HCFA-1500 forms from the Live Claims Feed

    To print multiple HCFA 1500 forms within DrChrono, please follow the instructions listed below: Navigate to the Billing tab and select the Live Claims Feed.  Enter the date range or filter the claims for a specific patient for whom...
  7. How does Live Claims Feed work?

    The Live Claims Feed allows you to see and filter your claims in multiple ways to make them easier to work. Let’s look at each filter and the function it allows: Hover over the Billing tab and select Live Claims Feed Office fil...
  8. Seeing claims that are set to transmit to the clearinghouse

    You can easily identify which claims are ready to transmit to the clearinghouse in the Live Claims Feed. Select Other under Claim Status Select Other under Billing Status Press Update Filter.   The claims set to be transmitted to...
  9. ePS - Reinitiating an enrollment request

    If an enrollment request submitted to eProvider Solutions is returned for additional information or denied, you now have the option to update/correct the information and reinitiate the request, instead of submitting a brand-new request. ...
  10. ePS Enrollment Module: Payer View

    While working on your EPS submissions, you may need to pause your work and return to it later. You will find all your started, but not submitted enrollments under the Continue Unsubmitted tab under Billing > Enrollment . The screen ...