Updated Articles

  1. How do I add consent forms to an appointment profile?

    Consent forms may be used in conjunction with appointment profiles to automatically attach documents to appointments. If any forms need to be read and signed with a specific type of profile, you may save time by adding consent forms to an appoint...
  2. How do I access practice chat from the web based EHR?

    Through the DrChrono practice chat, you can communicate internally with other members of your practice group. 1. Once you log in to your web-based EHR you will see the Practice Chat icon in the bottom right-hand corner. ...
  3. Sending a Prescription through the iPhone EHR App

    1. Select the patient you would like to send the prescription for and tap the menu ( ) icon. 2. Select Send eRx . 3. Fill out the prescription information. Note: If you want to prin...
  4. Setting Default and Favorite Pharmacies on the iPad

    On the iPad, you can set pharmacies as default or as a favorite, similar to DrChrono's web EHR. To set pharmacies as default, first access the new prescription page. Tap on the patient's name and select Send eRx on the drop-down menu. ...
  5. OnPatient FAQ: Why isn't my office showing up in OnPatient?

    If your patient cannot see an office in their OnPatient portal, you may not have enabled certain permissions required to enable online scheduling for that office. The permissions you need to enable are: Enable online scheduling for one or more e...
  6. How to Use the Stripe Evidence Upload Tool

    To submit evidence to support a Stripe dispute, you need access the Stripe Evidence Upload Tool. Begin by hovering over the Billing tab and selecting OnPatient Payments . This will take you to the Stripe Dashboard . ...
  7. How do I delete a task?

    To delete a task, you will need to archive it. 1. Click on the three stacked lines on the far right side of the DrChrono toolbar to enter the task center. 2. Ensure all filters are set correctly to show the task you ...
  8. Exporting QRDA I Files from DrChrono

    You may need to export a QRDA I file to provide specific evidence for a particular patient. Or you may need to export your Clinical Quality Measure data for all the measures available in DrChrono or specific ones. This article will show you how t...
  9. How Do I Unallocate a Payment if it is Posted to a Wrong Appointment?

    If you allocate money to the wrong appointment or line item, you have the ability to unallocate/delete those funds so they can be posted to the correct patient's appointment. To do so, you'll need "Billing Administrator" and "Access Pa...
  10. How to Access the Coronavirus Screening Questionnaire in DrChrono

    To screen patients for the coronavirus, COVID-19, DrChrono is providing this standard form. It includes travel questions, symptom reporting, as well as links to up-to-date CDC notices and global case tracking. Once downloaded it can be found under...