Updated Articles

  1. Enabling Emergency Access to your DrChrono Account

    Setting up Emergency Access Emergency Access grants the user permissions to access patient charts, access schedules and access clinical notes when logging in with the Emergency Access login. A user can grant this permissi...
  2. How to Update to the Latest Web Browser

    Using the most updated browser version when logging into your DrChrono account is important. DrChrono supports browser versions released within the past 2 years. Note: Logging into DrChrono with an outdated browser runs the risk of the ...
  3. Are my patients getting their reminders?

    DrChrono enables you to send reminders to your patients in the form of an email, SMS text message, and/or a phone call. You can see the status of reminders in the appointment window and in the reminder report . DrChrono also gives you the abi...
  4. Editing Reminder Profiles and Appointment Reminders

    DrChrono allows you to send reminders to patients for their upcoming appointments automatically. If you want to customize the timing and the type of correspondence and/or attach a custom message it is easily done. You can edit reminders at the appoi...
  5. How do I color code an appointment?

    1. To color code an individual appointment, first open an existing appointment window or schedule a new appointment. 2. Once you have opened up the appointment window, find the Color field on the right half of the page. You can selec...
  6. Creating and Using Reminder Profiles

    A reminder profile is a preset list of reminders you can choose from to alert your patients of their upcoming appointments. Reminder profiles are easy to set up and provide an efficient way to remind your patients via email, text, and phone calls. ...
  7. Printing Appointments for any Specific Date Range

    Within your DrChrono account, you can easily print appointments for a specific date range. Simply select the desired date range and print your appointments. This give providers and their staff the option to see a forecast of the daily, weekly, or ...
  8. How can I enter in an official practice name and have that reflected in my clinical notes, superbills, and patient statements?

    1. To enter your official practice name, navigate to Account > Provider Settings . 2. Select the Medical Billing tab. In the third field, titled Practice Official Name , enter in your desired name. 3. Whil...
  9. How do I add a suffix, credentials or salutation to my name?

    1. To add a suffix, credentials, or salutation to your name, first go to Account > Provider Settings . You will land on the Profile tab by default. 2. On this page, you can select your salutation from the dropdown list an...
  10. ePS Reconnection Payer List (N-Z) as of 4.05.2024

    ePS Payer ID DRC Payer ID Name Line of Business Claims Impacted By CHC Claims Enroll? Claims Re-Enrollment Required Status Date Active Payer Notes HMF36398 36398 NAMM OF ILLINOIS P No NO Acti...