DrChrono offers various ways for patients to join telehealth visits. They can join by clicking on the link that is sent via email or text when a telehealth visit is scheduled or through their OnPatient account.
Joining via emailed Link ...
You can automatically invite patients to connect with you through OnPatient prior to their appointment through a reminder email or the scheduling widget.
1. Go to Account > OnPatient Settings .
2. Navigate to the Commu...
The practice group dropdown allows you to view the collective information of the practice, from all providers, when the Practice Group option is selected.
Accessing the Practice Group Dropdown
1. To access the practice group, ...
When ERAs are received into DrChrono from the clearinghouse, they are validated against the appointment before posting. If the match is found, the payment will automatically be posted.
If there is no match found (whether the patient o...
In the event you need to change the primary provider for an office, you can easily do so in the office setting.
Go to Account > Offices .
2. Select Edit for the office you need to change providers for.
3. Choose the de...
There may be times when you will need to post an adjustment to a patient's account manually. Here is how you can easily accomplish the task:
Start with the patient's appointment. Scroll down to where the CPT/charges are listed.
Click...
Healthmonix MIPSpro created PROcodes to document quality actions or eligibility criteria that do have codes assigned by CMS. PROcodes give you the ability to indicate if a certain eligibility criterion was met or if certain actions were met or not ...
You can add easily gender identity and sexual orientation to the onboarding process in the check-in app.
1. Select the menu icon ( ).
2. Select Field Settings .
3. Turn on the switch(es) you would l...