Articles
Add Providers
Learn how to add a provider to your DrChrono account.
Become a Beta and Design Partner
Learn how to become a beta and design partner.
Compatible iOS Versions and Devices Supported by DrChrono
Learn more about compatible iOS versions supported by DrChrono.
How do I backup all of my information within DrChrono?
DrChrono offers a number of ways to back up your information. You can learn how to export your patient demographics by going here . There are a lot of other things that you can export and you will learn through this article.
Additional Pati...
How to Search for a Patient-Web & iPad
From the web, the easiest way to search for a Patient is using the search bar , which is at the top of your DrChrono account anywhere you go. All you need to do is simply start typing the patient's name and select it from the list. This will take y...
Linked Accounts in Multiple Practice Groups
Providers working in multiple practice groups can log in to one account and access all of their other practice group accounts.
Logging into DrChrono Web and iPad
Learn about logging into DrChrono from the web or mobile app.
Manage Sample Patient Data Settings
Submit a support case to enable or disable sample patient data for an account.
Read-Only Plan
This article describes the features and information accessible on a read-only plan.
Remove or Replace Providers
Learn how to remove (suspend) or replace (swap) providers from the practice.
Secure Sign Up Using reCAPTCHA
Previously, our sign-up system allowed clients to sign up without verifying an email address or going through a captcha check, which could allow malicious agents to create limitless free accounts that end up draining resources on the platform. W...
Steps to Take When Providers Leave Mid-Contract
If a provider leaves before your practice's contract term ends, you must take specific steps to restrict their access.
Charges
Charges for the provider license remain on your account until your contract renews. Notify the Support team o...
What to Do with Your Account After Selling Your Practice
Contact your account manager if you sold your account and would like your DrChrono account and all patient information transferred to another provider.