New Articles

  1. Daily Agenda Email

    The daily agenda email from DrChrono sends you a HIPAA-compliant email that shows your appointments for the day. The email will be sent to the provider's email on file. You can click on the link to be taken to the appointment. You wi...
  2. HCFA 1500 Box 12 - How does signature on file get added to a professional claim form?

    The signature on file, box 12 on the HCFA-1500 form, is populated from the patient chart in two ways: manually or through signing a consent form. The signature on file can be found in the patient's chart by selecting the...
  3. Removing a Patient Flag

    Learn more about removing a patient flag.
  4. Splitting a Fax

    If you receive a fax that you need to split between patients or if you need to split multiple pages of a fax into different documents for 1 patient, you can do so through the message center. 1. Navigate to the message center ( ) and open ...
  5. Date of Current Illness vs Initial Treatment date; what is the difference?

    Many different scenarios would require a specific date (other than the date of service) to be listed on the claim form. Two of the most common are the Date of Current Illness, Injury, or Pregnancy and the Initial Treatment date. Below w...
  6. Scheduling Recurring Appointments

    Scheduling recurring appointments in DrChrono is easy and only involves a few extra steps in the appointment scheduling process. 1. Open an appointment window. 2. Enter the patient's name. Optional: Select an Appointment Profile ...
  7. Push Notifications on iPad

    You can turn on push notifications for your iPhone so that you can be notified when certain activities happen. 1. Tap More and select Account Settings . 2. Select Push Notifications. 3. Select the notifications ...
  8. Push Notifications for iPhone

    You can turn on push notifications for your phone so that you can be notified when certain activities happen. 1. Tap More and select Account Settings. 3. Select Push Notifications . Choose the notifica...
  9. Adding Gender Identity and Sexual Orientation to the Check-In App

    You can add easily gender identity and sexual orientation to the onboarding process in the check-in app. 1. Select the menu icon ( ). 2. Select Field Settings . 3. Turn on the switch(...
  10. How does a patient activate their OnPatient account?

    The provider's office sends an invitation to the email address provided by the patient. The invitation will expire 7 days after being sent. 1. Click on the Sign Up Now button to begin. 2. Enter the following informa...