New Articles

  1. Student Education FAQ

    Are you or someone you know interested in DrChrono’s educational offerings? We believe that the future of healthcare lies in the hands of today's students. DrChrono provides free access with ease to students anytime, anywhere. Question : Where do...
  2. How Do I Set Up Courtesy Billing and How Does it Work?

    Courtesy Billing In a courtesy billing scenario, a patient pays the full cost for their care upfront and the practice then files a claim on the patient’s behalf, as a courtesy, to have the insurance company reimburse the patient dir...
  3. Connecting Square to your DrChrono Account

    DrChrono's integration with Square makes it easy to take credit card payments in one place without having to log in to a different site. You can easily connect Square to your DrChrono account. 1. Hover your cursor over the Account t...
  4. What database does DrChrono use?

    What database does DrChrono use? DrChrono uses MariaDB and Redshift databases. ...
  5. Charting By Exception

    Charting by exception allows providers to quickly include pre-filled information while charting. By saving time with charting by exception, you gain it back to spend with your patient. This functionality is available on each form builder field e...
  6. Copying a Previous Note on the iPad

    You can easily copy a previous note on the iPad app, saving keystrokes and increasing your efficiency. 1. Once logged into the DrChrono EHR application select the patient and Start Visit. 2. Select Copy O...
  7. How to Change the Place of Service (POS) for a Specific Appointment

    Place of Service Codes To change the place of service (POS) for a specific appointment without changing the place of service in the appointment's office, please follow the steps outlined below: 1. Navigate to Account > Facilities ...
  8. How to bulk print HCFA forms within DrChrono?

    In order to bulk print HCFA forms within DrChrono, please follow the instructions listed below: 1. Navigate to the Billing tab and click on the Live Claims Feed. 2. Enter the date range or filter the claims for a specific pat...
  9. How to fix a claim when it is rejected stating "OTHER PAYER INSURANCE TYPE CODE: REQUIRICARE SECONDARY CLAIMS"

    Rejection OTHER PAYER INSURANCE TYPE CODE: REQUIRICARE SECONDARY CLAIMS (Secondary) will appear only when Medicare is entered as secondary insurance for the patient. Generally, whenever Medicare is applied as secondary insurance for a patient...
  10. How do I use the alternatives/copay/coverage pane?

    Helpful Supplementary Information to Prescriptions The alternatives/copay/coverage pane appears after selecting a medication or supply in a patient chart's Send eRx page. These may or may not be clickable depending on the medication ...