New Articles

  1. How do I Communicate/Send Messages to my Biller?

    Through the RCM Tasks page, you can directly communicate with your biller about a task that was issued to the practice through the use of a billing status. When your biller assigns you a task, the task could appear in 2 task panes: Pending Inf...
  2. What do I do With Tasks my Biller Assigns Me?

    With the RCM Tasks page, any claim/appointment that requires practice assistance to proceed will be listed in one convenient place. The RCM Tasks Page can be accessed by clicking on the $ sign on the toolbar at the top right of the scr...
  3. Using RCM Tasks to View and Sign Charts

    With the RCM Tasks tool, you can conveniently view which charts need to be signed (as a rendering or supervising provider) and quickly sign to finalize them. Once your charts are signed, they can be submitted to the patient's insurance car...
  4. What is the RCM Tasks Page?

    The RCM Tasks page is designed to help you keep on top of tasks necessary for our RCM team to submit and follow up on claims timely. You can view a list of patient charts that need action, whether it is insurance/demographic or clinical rela...
  5. Getting Started with the Form Builder

    How to build a form.
  6. How to create a Custom CPT/HCPCS/ICD-10 that can be billed to the patient's insurance.

    Creating Codes  Should you need to bill a CPT/HCPCS/ICD-10 that is not available in DrChrono, you can add it manually. For CPT codes, you will need the code and its associated long, medium, and short descriptors. For HCPCS cod...
  7. Practice Settings: Editing a Staff Role

    Editing a Staff Role for Your Practice Group Within your practice, different staff members can have different levels of permission. With staff roles, you can easily customize which staff members have access to different permissions within the ...
  8. Adding a New Role

    Within your practice, different staff members can have different levels of permission. With staff roles, you can easily customize which staff members have access to different permissions within the EHR. This guide will teach you how to change you...
  9. How do I cancel a lab order?

    If a lab order needs to be pulled for any reason, you may cancel the lab request through your patient's chart. In your patient's chart, there will be a navigation pane on the left-hand side. From the navigation pane, select Lab Orders . ...
  10. How to Add a New Appointment Profile

    Appointment profiles save you time by pre-populating fields when creating a new appointment. Appointment profiles are used to: Automatically set a Reason For Visit Set a duration for an appointment Set a color for the appointment Fil...