New Articles

  1. How do I hide breaks from my appointment list on the iPad?

    In the EHR app, breaks will be displayed alongside your appointments. If you would not like to see breaks listed here, you may remove those breaks from sight using your filters. 1. To remove breaks, tap on the Filters option in the upper...
  2. How do I assign a task to a group?

    If your practice has a group of individuals who consistently receive the same tasks simultaneously, you may create a user group with that group. 1. You will be able to add user groups through the Staff Member management page. To access this pag...
  3. How do I sign inbound faxes on the iPad?

    When an inbound fax arrives that either requires a signature or should be copied to the patient's document section, you may use the iPad EHR app to sign inbound faxes and copy files to the patient chart document section. 1. Access the Mes...
  4. Enter the Onset Date on the iPad

    There are certain scenarios where you need to add onset date information to your patient's claim for it to process correctly.  You can enter the information in the patient's chart on your iPad.  The Billing Onset Date section on the App...
  5. Quest Label Printing

    Quest Specimen Labels in DrChrono In DrChrono, DYMO label printers can be used to print Quest Diagnostics specimen labels directly from the EHR. In order to print, you will need to install the required DYMO software. IMPORTANT - Do not conn...
  6. What should I do if my sent faxes are too dark, too light, blurry, hard to read?

    Fax technology generally uses analog phone lines to send black-and-white images (not compatible with greyscale). Since the nature of fax technology does not support greyscale, when documents are faxed with colors or significant quantities of grey...
  7. How do I add a patient flag to an appointment?

    Patient Flags are a tool that can be customized to denote and report attributes of: A patient: Balance unpaid, special care needs, can / cannot receive treatment, needs special paperwork, etc. An appointment: Requires follow-up visit, lab ...
  8. OnPatient FAQ: How do I remove a representative?

    A representative on OnPatient is an individual who may access the patient portal of another patient. This is used for patients who may have difficulty accessing or managing their patient portal. You may not want or need a representative permanent...
  9. How do I set up representatives on my OnPatient account?

    A representative on OnPatient is an individual who may access the patient portal of another patient. This is useful for patients who may have difficulty accessing or managing their patient portal. With representatives, you can send messages and a...
  10. How do I search for unlocked/unsigned clinical notes on my iPad?

    If you would like to view which clinical notes you have not locked and signed, you may use the filter function on your iOS device to view your unlocked notes. To access filters on your iPad, on your EHR navigation tab, select Filters in the uppe...