New Articles

  1. What does the Insurance set up screen do?

    This article describes the functionalities of the Insurance Setup screen.
  2. Running a Sales Tax Report

    Hover over the Billing tab and choose Sales Tax .  You can generate a report by using the Date range and/or by entering the CPT/HCPCS/Custom codes needed. Select Export to file to export to the Message center. ...
  3. How to create a Custom Procedure Code

    DrChrono makes it easy to create special custom procedure codes for items or services billed to a patient rather than their insurance.  Hover over the Billing tab and select  New Custom Procedure .  Enter the required details in the fields a...
  4. Adding and Setting Up Consent Forms

    Consent forms can be uploaded to your DrChrono account for easy association to appointments or for staff accessibility and storage. Our consent form interface is designed to be easily integrated into your practice and can streamline obtaining your...
  5. How to Reorder ICD-10 and CPT/HCPCS Codes in an Appointment in the Live Claims Feed

    DrChrono makes it easy to reorder any listed ICD-10 and/or CPT/HCPCS codes within an appointment without having to delete and reenter them. Here's how: Hover over the Billing Tab and choose Live Claims Feed. In the Live Claims...
  6. What are Underpaid Items?

    This feature will assist the biller, Office Manager, and/or provider in identifying claims that the insurance payer did not process with the expected allowed amount. Allowed Amount = amount paid by the insurance company + the amount the...
  7. FAQ: DrChrono Lab Integrations, Health Gorilla, Labcorp, Quest Diagnostics, and Lifepoint

    Q: What labs can I use with DrChrono? A: DrChrono EHR integrates with four third-party organizations that you may use for your labs: Labcorp, Quest Diagnostics, Lifepoint, and Health Gorilla. Labcorp and Quest Diagnostics directly provide clinic...
  8. How Do I Use an Alternative Pay to Address on Patient Statements?

    Please follow the below instructions to use an alternative pay-to/remit-to address on the patient statement.  You would use this option if you do not want patient payments coming directly to your office.  They could be directed to an alternate, perh...
  9. HCFA 1500 Box 33 - How Do I Use an Alternative Pay to Address

    If you want to add an alternative pay-to address or lockbox (P.O. Box) address in box 33 on the HCFA 1500 Form, follow the steps outlined below: 1. Hover your cursor on the Account tab and select Offices . 2. Click on the Edit b...
  10. Office Setup and Management

    Creating single or multiple offices within your DrChrono account will keep your appointments organized and the billing information for each office correct on claims. Creating an Office | Reordering Offices | Archiving & Unarchiving Office...