New Articles

  1. How to submit Bulk Claims to a payer

    If you have multiple claims needing to be sent to the same payer, you can save yourself some time and keystrokes by submitting them altogether. Note: Bulk submitting claims is for the initial submission of claims. It cannot be used t...
  2. How to auto set a billing status when ERA is received and patient paid the balance in full?

    Enabling Auto Set Billing status will help your office by updating the billing status automatically when you receive an ERA from a payer.   The Billing status will change to ERA Received, ERA Denied, Internal Review, Balance Due, or Paid in F...
  3. How to use the Adjustment Master screen?

    The adjustment master screen enables a provider to set up their own rules for "Action to be taken" for the adjustment reason codes which will take priority of the current rule of payment posting in DrChrono. Example : Currently, in the DrC...
  4. How Do I Enter a Taxonomy Code For a Specific Payer?

    Sometimes, a particular payer requests that a certain code, provider number, or taxonomy code appear on all claims for processing. DrChrono makes this easy and allows you to add it for the payer requesting it, but not for any other payer. Hover ...
  5. Complete Note Format and Form Reorder

    Watch this video to learn about using Complete Note Format and Form Reorder to enhance your charting experience.
  6. Logging into DrChrono Web and iPad

    Learn about logging into DrChrono from the web or mobile app.
  7. How to Search for a Patient-Web & iPad

    From the web, the easiest way to search for a Patient is using the search bar , which is at the top of your DrChrono account anywhere you go. All you need to do is simply start typing the patient's name and select it from the list. This will take y...
  8. HCFA 1500 Box 31 - Print License On the claim form

    If the payer requires, you can print your state license number on the HCFA form in box #31 and the charge line. To set it up, follow the steps below. 1. Navigate to Billing > Insurance Set Up 2. Click on the Edit (Pencil...
  9. Audit Log

    Use the Audit Log to track changes, view staff activity, and troubleshoot issues.
  10. How to Add Medications to the Medication List

    The medication list keeps track of all your patient's medications and also serves as a rapid way to auto-populate fields while sending an eRx. Medications are stored in your patient's medication list. When you prescribe new drugs, DrChrono will auto...