My DrChrono Account

If you've sold your account and would like your DrChrono account and all of your patient information to transfer to another provider, please contact your account manager for assistance. As the owner of the practice, you are responsibl...

Welcome to the wonderful world of DrChrono! So you’ve taken the plunge, signed up for an account, and are rearin’ to go with a world-class EHR! What do you do next? Easy! We’ve put together a few necessary steps to get you more acquainted wi...

If you have a provider who leaves in the middle of the contract term, there are steps you will need to take to limit the access of the provider who left. Charges The charges for the provider license will remain on your account unt...

You can easily log into DrChrono web version here . You only need to type in your Username and password. You can log in from the iPad with your Username and Password, a PIN, Touch ID, or Face ID if you have a newer iP...

Previously, our sign-up system allowed clients to sign up without verifying an email address or going through a captcha check, which could allow malicious agents to create limitless free accounts that end up draining resources on the platform. W...

From the web, the easiest way to search for a Patient is using the search bar , which is at the top of your DrChrono account anywhere you go. All you need to do is simply start typing the patient's name and select it from the list. This will take y...

The Sample Data option in DrChrono is a great way to familiarize yourself with the DrChrono EHR before adding actual patient data. It is designed to be turned on so you can practice and learn the DrChrono platform and turn off and remove the d...

Supported iOS Devices in DrChrono DrChrono currently supports all Apple hardware running iOS versions 14 and later and all compatible devices. Apple does not support all devices in each iOS release and will periodically discontinue support f...

To begin the process of adding a provider, initiate contact by submitting a support ticket . Note : Provider accounts are created differently from staff accounts. Therefore, please do not create a staff account or a trial...

DrChrono's API allows developers to easily build software to interface with our website, iPad, and iPhone-based EHR platform. Create new ways to interact with medical professionals, patients, and stakeholders in the healthcare industry. How to...

Are you or someone you know interested in DrChrono’s educational offerings? We believe that the future of healthcare lies in the hands of today's students. DrChrono provides free access with ease to students anytime, anywhere. Question : Where do...

DrChrono's billing will give you remarkable savings on your employee cost and provide worry-free billing services you can rely on. When on DrChrono's Apollo Plus plan you have the added bonus of working with our expert team of nationally certif...

DrChrono offers a number of ways to back up your information. You can learn how to export your patient demographics by going here . There are a lot of other things that you can export and you will learn through this article. Additional Patient...

In the event you need to change/swap one provider for another or remove a provider, you will need to work with your account manager to complete the change. You can set this up several weeks in advance, but please allow a minimum of th...

In order to remove a provider from your account, you will need to work with your account manager to complete this process. Please reach out to your account manager or submit a support ticket to remove the provider. If you do not rememb...

My account is on a Read-Only plan. What information do I have access to? Please contact your account manager about pricing for the Read-Only plan. 24/7 DrChrono login access with full account access to view all patient records, medical dat...