When you are using DrChrono billing software, you will receive daily emails letting you know if there is an issue with a submitted claim or have claims that have not been submitted to insurance. These emails are sent daily by defaul...
In DrChrono you have the option to print from anywhere you see the menu icon ( ) in the top right of your iPad.
To do this you will need to use an Airprint-compatible printer. You will need to set this up outside of your DrChrono app. To do th...
You can save email templates in DrChrono's Send Email feature for future use.
Note : DrChrono prohibits sharing PHI (protected health information) via the Send Email feature.
1. Go to Patients > Send Email .
2. Write Out Your E...
Keeping a patient's insurance information updated is critical to avoid delays with reimbursement for services rendered. To update the patient's payer information, navigate to your patient's chart: Navigation Bar > Patients > Patient List S...
On DrChrono's Apollo or Apollo Plus plan, you have the ability to send and manage your patient statements through the Patient Statements page. Hover over Billing on your DrChrono navigation bar and select Patient Statements . Once you...
DrChrono's billing will give you remarkable savings on your employee cost and provide worry-free billing services you can rely on.
When on DrChrono's Apollo Plus plan you have the added bonus of working with our expert team of nationally certif...
Patient groups can help you manage your patients by giving you the ability to group them in ways that fit with the workflows of your practice.
1. Go to Patient > Patient Groups .
2. This will take you to your Patient Group...
You can easily send an email to a patient, a group of patients, or all of your patients with the Send Email feature.
Note : DrChrono prohibits sharing PHI (protected health information) via the Send Email feature.
If you wish to send a secu...
In DrChrono, you have the option of customizing your outgoing emails and faxes by adding a confidentiality notice specific to your practice by following these steps.
1. Hover over the Account tab in your menu bar and select Settings from the ...
There can be many reasons for a network connectivity issue. It can be a router issue, a wireless issue, or actually a server issue. Below are some steps you can take in order to determine the cause.
1.) Is this a DrChrono server-related issue? ...