New Articles

  1. Email Requirement When Using Force SSO to Create Accounts

    You can create new accounts without requiring an email address if your practice group has the practice-wide enforced single sign-on authentication feature (force SSO) enabled.
  2. Glossary: Data Elements (EHI Export) v3

    Learn about the EHI data export structure including categories, file names, fields, and detailed descriptions for Doctor, Practice Group, Patient, and Media Exporters.
  3. DrChrono EHI Export Reference Guide v3

    Learn more about DrChrono EHI export reference guide v3.
  4. Release Notes - September 30, 2025

     
  5. DrChrono Payments: Multiple Merchant Statement Payments

    If your practice uses multiple Merchant IDs in DrChrono, it’s important to designate one as the Default Merchant ID for Patient Statement Payments made through the statement link . This ensures that all statement payments are deposited in...
  6. No Show Predictor

    No Show Predictor uses AI to assign a risk score to each appointment, helping your practice identify which upcoming visits are most at risk of a no-show.
  7. Claim by Claim Status Widget

    Claim by Claim Status Widget The claim-by-claim status widget on your dashboard will show claims with their current status.  There are two ways you can quickly and easily see which claims make up that particular status.    To enable this widge...
  8. Patient Care Plan Summary Widget (Video)

    This video describes how to use the Patient Care Plan widget in the patient chart.
  9. Non-Controlled Substance Prescription Limitations for Staff Acting on Behalf of Providers

    Staff users are limited to creating draft prescriptions for providers to sign and send non-controlled prescriptions and have read-only access to the Send eRx feature.
  10. Timely Filing Letter

    For customers utilizing ePS (eProvider Solutions) Clearinghouse, a new Timely Filing Letter with claim-specific information is at your fingertips, should you need to file an appeal for a Timely Filing Denial.  Navigate to Billing > Live Clai...