New Articles

  1. Edit Staff

    Learn how to edit a staff member's basic information.
  2. Edit the Provider's Work Schedule

    Learn how to edit a provider's work schedule.
  3. EverHealth Scribe – Managing Note Templates (Quick Guide)

    Learn how to access your note templates settings and customize sections, manage existing templates, and create new ones to fit your workflow.
  4. Release Notes - June 16, 2026

     
  5. DrChrono EHR v2026.06.0 - June 17, 2026

     
  6. Complete Payer Enrollment and Resolve Related Medicare Claim Submission Issues

    Submitting Medicare claims successfully requires completing payer enrollment and addressing any related errors. This guide provides an overview of the enrollment process, common errors, and specific scenarios to help you navigate these tasks effecti...
  7. Text-to-Pay: How to re-enable

    Text-to-Pay is a convenient feature in DrChrono that allows practices to send payment links to patients via text message. However, its availability depends on specific conditions related to the payment integration used by the practice. Below, we out...
  8. Claims stuck in Bill Insurance Status

    When processing insurance claims in DrChrono, you may encounter situations where claims remain stuck in the "Bill Insurance" status. This issue often arises due to problems with the provider's account status, such as suspension or inactivity. Below,...
  9. Common Insurance Claim Submission Errors

    Managing insurance claims in DrChrono can sometimes pose challenges, such as claims remaining in "Balance Due," incorrectly moving to patient responsibility, or being rejected by secondary payers. This article guides in resolving these issues and pr...
  10. Common Claim Rejections and how to correct them

    Insurance claim rejections can occur for various reasons, often related to errors or mismatches in the submitted information. Below, we outline the most common reasons for claim rejections and provide step-by-step guidance on how to resolve them. ...