New Articles

  1. Common Insurance Claim Submission Errors

    Managing insurance claims in DrChrono can sometimes pose challenges, such as claims remaining in "Balance Due," incorrectly moving to patient responsibility, or being rejected by secondary payers. This article guides in resolving these issues and pr...
  2. Common Claim Rejections and how to correct them

    Insurance claim rejections can occur for various reasons, often related to errors or mismatches in the submitted information. Below, we outline the most common reasons for claim rejections and provide step-by-step guidance on how to resolve them. ...
  3. DrChrono EHR v2026.05.0 - May 12, 2026

    New feature video overview |   Enhancements | Resolutions | Coming soon Highlights Coming Soon EverHealth Scribe ✨ Enhancements Unified Problems View in Clinical Notes We’ve improved how patient Problems ar...
  4. Using Health Gorilla (improved workflow) Updated

    Learn about the improved Health Gorilla FHIR API workflow.
  5. eRx Delegation ( Video)

    Learn how eRx Delegates streamline prescription management. Enable staff to send non-controlled prescriptions on your behalf while maintaining compliance and audit trails.
  6. Workers' Compensation Condition Codes for HCFA Box 10D

    Workers' Compensation claims require a Condition Code to populate in HCFA box 10D, and transmit in loop 2300 segment HI on EDI files.  The condition codes can be entered on the patient's appointment screen. Navigate to Billing > Live Claims Fee...
  7. Edit User Dashboards

    Edit a user dashboard from the Dashboard Management side panel.
  8. Inactive Billing Code Alerts

    The system will automatically flag any inactive ICD-10, CPT, or HCPCS codes at the appointment level as soon as they are applied—regardless of whether they come from templates, billing profiles, or a manual entry. This real-time alert gives staff ...
  9. Sending Non-Controlled Prescriptions as a Delegate

    Learn how staff delegates send non-controlled prescriptions, manage eRx access, and review audit logs. Get answers to common delegation questions.
  10. Setting Up eRx Delegates for Non-Controlled Substance Prescriptions

    Learn how eRx Delegates streamline prescription management. Enable staff to send non-controlled prescriptions on your behalf while maintaining compliance and audit trails.