New Articles

  1. Mobile App Release Notes - September, 2026 New

    Follow full patient conversations in one thread with the updated Message Center, plus custom appointment fields and iOS 26 design. See what's new in the EHR app.
  2. Resolutions - September (Mobile) New

    See which bug fixes shipped in the October 2026 mobile release, including the Tasks update that restores document viewing in the EHR app. Review the full list.
  3. Redesigned Message Center Preview New

    Read, reply, and manage patient messages in the redesigned Message Center.
  4. Smart Desk & Smart Calls Configuration Guide New

    Use generative AI to answer patient calls, handle FAQs and scheduling requests, and forward complex calls to staff.
  5. Scheduling Templates Configuration Guide New

    Set different self-scheduling hours for specific appointment profiles, offices, and providers.
  6. Same-Day Reminders Configuration Guide New

    Send patients last-minute text reminders on the day of their appointment to help reduce no-shows.
  7. Rescheduling Portal Configuration Guide New

    Let patients cancel or reschedule their appointments through a personalized self-service link.
  8. Reputation Management Configuration Guide New

    Send automatic post-appointment feedback requests and direct satisfied patients to your review page.
  9. Recall Journeys Configuration Guide New

    Automatically text patients who are due for a follow-up visit with up to five reminders inviting them to book.
  10. Providers and Exam Rooms Configuration Guide New

    Set how providers appear to patients in self-scheduling, including labels, photos, exam rooms, and telehealth links.