New Articles

  1. UHC - Q4 2023 MA-PCPi program enhancements

    Created On: 10/20/2023 in Billing Trending RCM Topics 2023 Articles
    UHC MA-PCPi Program United Healthcare has made a few updates to the 2023 MA-PCPi (Medicare Advantage Primary Care Physician Incentive program). The changes apply to Q4 2023 only. For additional information, please refer to the following art...

  2. ePS Enrollment Module: Payer View

    Created On: 10/19/2023 in Billing Enrollment: EDI Electronic Claims Submissions ePS - eProvider Solutions EPS Enrollment Module
    While working on your EPS submissions, you may need to pause your work and return to it later. You will find all of your started, but not submitted enrollments under the Continue Unsubmitted tab under Billing > Enrollment. The screen w...

  3. ePS Enrollment Module: TIN update

    Created On: 10/19/2023 in Billing Enrollment: EDI Electronic Claims Submissions ePS - eProvider Solutions EPS Enrollment Module
    To assist with submitting your enrollment requests through EProvider Solutions (EPS), we have added a column to list the associated Tax ID/TIN number. This will help identify which request is which if your office bills with multiple Tax ID numb...

  4. Release Notes for DrChrono Web 2023-10-23

    Created On: 10/18/2023 in Release Notes Release Notes DrChrono Web
    Check out our release notes to learn about the latest enhancements we've made to your DrChrono web experience.

  5. Fee Schedule: How to add a new fee schedule

    Created On: 10/17/2023 in Billing Billing Basics Fee Schedule
    Add a New Fee Schedule DrChrono has updated the fee schedule to include additional fields and functionality that can be customized to adapt to the needs of your practice. One of the features is the ability to add multiple fee schedule...

  6. Custom Session Timeout

    Created On: 10/10/2023 in Account Setup Account Security
    Now Available! Beginning April 25, 2024, we are introducing a new optional feature designed to bolster PCI compliance and enhance security: customizable session timeouts. In line with industry standards and best practices, we're introducing th...

  7. CMS - Changes to Amount in Controversy Threshold effective Jan 1, 2024

    Created On: 10/10/2023 in Billing Trending RCM Topics 2024 Articles
    Did you know that the amount in controversy to obtain an administrative law judge (ALJ) hearing and/or a judicial review in federal district court is changing effective January 1, 2024? Beginning January 1, 2024, the thresholds will be: ...

  8. DrChrono Payments Stripe: If the device will not read the credit card

    Created On: 10/10/2023 in Billing Patient Payments DrChrono Payments Stripe
    Troubleshooting the BBPOS device when it is not reading the card: General issues Press the power on button to turn on the BBPOS device again. The card reader will automatically connect with your smartphone or tablet again. The...

  9. DrChrono Payments Stripe: When the mobile app does not recognize the BBPOS device

    Created On: 10/10/2023 in Billing Patient Payments DrChrono Payments Stripe
    Here are some things to try when your device is not recognized: Ensure the device is sufficiently charged before use. The card reader must be at least 50% charged for first-time usage. Check the serial number of t...

  10. DrChrono Payments Stripe: Light indicators on BBPOS hardware

    Created On: 10/10/2023 in Billing Patient Payments DrChrono Payments Stripe
    If you are seeing light indicators on your BBPOS hardware device, this is what they could mean: Light Indicators None The card reader is off. Flashing blue and white The card reader is connected and ready to accept card inpu...
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