New Articles

  1. eRx Delegation ( Video)

    Learn how eRx Delegates streamline prescription management. Enable staff to send non-controlled prescriptions on your behalf while maintaining compliance and audit trails.
  2. Edit the Office Work Schedule

    Edit the providers assigned to the office or change the office hours.
  3. Workers' Compensation Condition Codes for HCFA Box 10D

    Workers' Compensation claims require a Condition Code to populate in HCFA box 10D, and transmit in loop 2300 segment HI on EDI files.  The condition codes can be entered on the patient's appointment screen. Navigate to Billing > Live Claims Fee...
  4. Edit User Dashboards

    Edit a user dashboard from the Dashboard Management side panel.
  5. Archive Facilities

    Learn how to archive a facility.
  6. Edit Practice Dashboards

    Learn how to edit role-based dashboards.
  7. Inactive Billing Code Alerts

    The system will automatically flag any inactive ICD-10, CPT, or HCPCS codes at the appointment level as soon as they are applied—regardless of whether they come from templates, billing profiles, or a manual entry. This real-time alert gives staff ...
  8. Archive Groups

    Learn how to archive a group.
  9. Edit Basic Office Information

    Edit basic office information in the Basic section of the Offices page.
  10. Sending Non-Controlled Prescriptions as a Delegate

    Learn how staff delegates send non-controlled prescriptions, manage eRx access, and review audit logs. Get answers to common delegation questions.