New Articles

  1. Contacts List Import - Data Migrations

    The Contacts List , located in the Message Center, can be prepopulated with contact entries using a CSV file. The fields below are accepted: Column Name Description Format Required Example First Name Contact's...
  2. Hiding Canceled and Rescheduled Appointments from the Schedule

    DrChrono has a setting that allows you to hide appointments with a canceled or rescheduled status. An appointment's status can be set in the appointment window. By default, canceled and rescheduled appointments will remain on...
  3. Customizing your available payment types

    You now can customize the options available as payment types when your office posts patient payments. For example, if your office does not accept checks, you can remove that option from the list of available payment types so it cannot be selected...
  4. How do I access my Good Faith Estimate in OnPatient?

    To access your Good Faith Estimate, log in to your OnPatient account and click Messages at the top. You should see your GFE in your inbox. Click to open. Once opened, your estimate will be available for review. Cl...
  5. Lab Results Import - Data Migrations

    Lab Result data can be imported in bulk for patients with existing records in DrChrono. If lab results are organized in a spreadsheet format (CSV, XLSX), you may submit the following columns and values to import this data: Column Header...
  6. Medication History - Data Migrations

    Bulk Imports of Patient Medication History is possible for patient records within a DrChrono account. In order to import Medication history, please submit a spreadsheet file with the following columns and values: Column Header Descrip...
  7. Problem (Diagnosis) History Import - Data Migrations

    Patient Problems (Diagnosis) history can be imported for patient records existing within a DrChrono account. In order to import Problem/Diagnosis history, please submit a spreadsheet file with the following columns and values: Column Head...
  8. Allergies Import - Data Migrations

    Allergy history can be imported in bulk for patient records already existing within a DrChrono account. To import your patient's allergy history, please provide a spreadsheet file (CSV or XLSX) with the following columns and values: Colum...
  9. Error message: "Billing Status and Payment Profile is contradicting"

    If you receive the error message on a claim that states "Billing Status and Payment Profile is contradicting", there is a simple fix. What it is pointing out to you is the billing status (submission status that triggers the claim to su...
  10. NDC updates effective July 1, 2023

    NDC Updates Are you aware of the NDC changes coming from CMS effective July 1, 2023?  Check out the article below for more details. The impacted codes include: NCD 20.4 - Implantable Cardiac Defibrillators (ICDs) NCD 20.7 - P...