New Articles

  1. Text-to-Pay: How does it work?

    DrChrono has added an option where you can send a link to a patient's phone that they can then use to send you a payment/pay a copay, etc. This feature works exclusively with DrChrono Payments. Here's how it works: From the patient's ap...
  2. Release Notes for DrChrono Web 2023-12-21

    Check out our release notes to learn about our latest enhancements to your DrChrono web experience.
  3. Single Patient and Bulk Export File Folder Contents (EHI Export)

    Learn more about single patient and bulk export file folder contents (EHI Export).
  4. Insurance Credit Card Payments: How do I process it?

       If you receive a credit card (aka Virtual Credit Card) from a health insurance payer for reimbursement for services rendered to your patients, DrChrono has an easy way to post the payment and attach the associated ERA. *** Please note, ...
  5. Insurance Credit Card Payments: Do I have to accept it?

    According to the statement linked below from the Centers for Medicare and Medicaid Services (CMS), no, you can request that the payer send the payment due via paper check or set up an electronic funds transfer (EFT). The payer must ...
  6. Insurance Credit Card Payments: What are they?

    Insurance Credit Card payments also referred to as Virtual Credit Cards (VCCs), are used by some payers to reimburse providers for services provided to insured patients. These credit cards replace a paper check, or EFT (electronic funds tran...
  7. EHI Export FAQ

    EHI Export: Overview How long will it take for my practice EHI Export to complete? Practices should plan to allow up to 14 business days to obtain your EHI Export from DrChrono EHR. Time varies based on the number of exports runnin...
  8. Release Notes for DrChrono Mobile Version 11.0.101

    Check out our release notes to learn about our latest enhancements to your DrChrono mobile experience.
  9. Release Notes for DrChrono Web 2023-12-14

    Check out our release notes to learn about our latest enhancements to your DrChrono web experience.
  10. Quest Diagnostics - Good Faith Estimate Tool

    Quest Diagnostics has developed a tool that patients and their providers can utilize to obtain a Good Faith Estimate for lab testing for your uninsured patients or those who choose not to use their insurance. The tool can be found at this...