New Articles

  1. UHC issues new ID cards April 2023

    New ID Cards According to United Healthcare (UHC), a new wave of members will be transitioned to their new commercial claims processing system. All transition members will receive a new ID card beginning April 1, 2023. The members will have ...
  2. Restrictions for Trial Accounts

    Restrictions for Trial Accounts With a DrChrono Trial Account, you will not have access to the following: Rx Labs Reminder Medical Speech-to-text Claims Management Third Party Integrations Security Restrictions for Trial Accoun...
  3. Submitting a Prior Authorization using the CoverMyMeds integration (Web)

    DrChrono has implemented a CoverMyMeds (CMM) new enhancement, Electronic Prior Authorization (ePA) . The improvement will allow for a Prior Authorization to be submitted to the Payer directly from the "send eRx" page, making it quicker for a ...
  4. VIDEO: DrChrono Payments: Patient Payment Screen

    Here is a step-by-step guide to processing patient payments on the web. ...
  5. VIDEO: DrChrono Payments: Appointment Window

    Here is a step-by-step guide to processing a patient payment from the appointment window. ...
  6. VIDEO: DrChrono Payments: Live Claims Feed

    Check out this video to learn about our Live Claims Feed, where all your claims live and can be reviewed and worked with just a few clicks. ...
  7. End of Public Health Emergency (PHE) - What do I need to know?

    PHE Ends CMS (Centers for Medicare and Medicaid Services) has published an article and fact sheet explaining the impact on providers and patients if the PHE expires in May 2023 as scheduled. The fact sheet covers critical elements such ...
  8. Duplicate Appointment Warning

    In the event that an appointment is scheduled for the same patient on the same day, you can enable a setting so that a warning message will appear. To enable the setting, go to Account > Provider Settings and cli...
  9. VIDEO: Custom Payment Types

    Here is an article that will walk you through the steps to set up custom payment methods in your office. ...
  10. Vaccine Records Import - Data Migrations

    Vaccine, or Immunization, records can be imported into existing patient records using a standard spreadsheet (CSV/XLSX, delimited text) file. The columns below are accepted for population of this data: Column Header Description ...